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Remote Work · head to head

HubSpot CRM vs Pipedrive

HubSpot CRM logo

HubSpot CRM

Remote Work

Free CRM for sales and marketing

From
Free
Rated
-
Full reviewWebsite
Pipedrive logo

Pipedrive

CRM

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only HubSpot CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: HubSpot CRM starter plan discount for new customers only, subject to discontinuation at any time without notice; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: HubSpot CRM covers Contact management, Pipedrive covers Visual pipeline.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HubSpot CRM and Pipedrive actually diverge.

Attributes where HubSpot CRM and Pipedrive differ
AttributeHubSpot CRMPipedrive
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, Mobile iOS, Mobile AndroidWeb, iOS, Android
CategoryRemote WorkCRM
Founded20062010

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HubSpot CRM

  • Contact management
  • Email
  • Automation
  • GitHub
  • Salesforce
  • Zapier
  • Web support
  • Mobile iOS support

Only in Pipedrive

  • Visual pipeline
  • Activity reminders
  • Email integration
  • Mobile apps
  • Goal tracking
  • Lead management
  • Microsoft 365
  • Mailchimp

Both cover

  • Deal tracking
  • Reporting
  • Slack
  • Google Workspace

What people use each for

The jobs each tool is most often brought in to do.

HubSpot CRM

  • Contact and deal management for sales teamsnot Pipedrive
  • Customer data organization and reportingnot Pipedrive
  • Team collaboration with permission controlsnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot HubSpot CRM
  • Multi-channel communication with email and calendar syncnot HubSpot CRM
  • Sales automation for small to mid-market teamsnot HubSpot CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HubSpot CRM

  • Starter plan discount for new customers only, subject to discontinuation at any time without notice
  • Free plan limited to 2 users and 1,000 contacts, requiring upgrade for larger teams
  • Per-seat pricing model on all paid tiers, making team expansion costly

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

HubSpot CRM

Free
  • Free CRMFree
    • Up to 2 users
    • 1,000 contacts
    • Unlimited customer data
  • Starter$15/month
    • Required fields
    • Permission sets
    • Multiple currencies
  • Professional$50/month
    • AI customer agent
    • Duplicate management
    • Standard contact scoring
  • Enterprise$75/month
    • Custom objects
    • Organize teams
    • Single sign-on

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose HubSpot CRM if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want email.
HubSpot CRM review

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want activity reminders.
Pipedrive review

Questions people ask

Is HubSpot CRM or Pipedrive better?
Neither clearly leads. HubSpot CRM starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HubSpot CRM or Pipedrive?
HubSpot CRM has a free tier; the other does not. Paid plans start at Free for HubSpot CRM and On request for Pipedrive.
Does HubSpot CRM or Pipedrive run on more platforms?
HubSpot CRM runs on Web, Mobile iOS, Mobile Android. Pipedrive runs on Web, iOS, Android.
Can I use HubSpot CRM for free?
Yes. HubSpot CRM has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is HubSpot CRM best used for?
HubSpot CRM is most often used for contact and deal management for sales teams, customer data organization and reporting, team collaboration with permission controls. Of those, contact and deal management for sales teams and customer data organization and reporting are not what Pipedrive is typically brought in for.
What can HubSpot CRM do that Pipedrive cannot?
HubSpot CRM covers Contact management, Email, Automation, GitHub. Pipedrive covers Visual pipeline, Activity reminders, Email integration, Mobile apps. Both handle Deal tracking, Reporting, Slack, Google Workspace.

Answered from the vendors’ own pages

HubSpot CRM: What is the cost of HubSpot CRM for different company sizes?

Free CRM for up to 2 users at $0/month. Starter at $15/month per seat (new customers only), Professional at $50/month per seat, Enterprise at $75/month per seat.

Source
Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source
HubSpot CRM: What are the user and contact limits on the free HubSpot CRM plan?

Free plan supports up to 2 users, 1,000 contacts, and unlimited customer data with no expiration date or credit card required.

Source
Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source
HubSpot CRM: Can data migrate from free to paid HubSpot CRM plans without loss?

Users can upgrade from free to premium tiers without data migration required, meaning all contacts and information transfer to the new plan.

Source
Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source
HubSpot CRM: Is there a discount for HubSpot CRM new customer pricing?

Starter plan offers a new customer discount with no set end date, but HubSpot reserves the right to discontinue this offer at any time.

Source
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