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CRM · head to head

Insightly vs Pipedrive

Insightly logo

Insightly

CRM

CRM & project management for any business

From
Free
Rated
-
Full reviewWebsite
Pipedrive logo

Pipedrive

CRM

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Insightly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Insightly record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Insightly covers Contact management, Pipedrive covers Visual pipeline.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Insightly and Pipedrive actually diverge.

Attributes where Insightly and Pipedrive differ
AttributeInsightlyPipedrive
Starting priceFreeOn request
Free tierYesNo

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (CRM), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Insightly

  • Contact management
  • Project management
  • Task management
  • Mobile app
  • Zapier
  • Google Drive
  • Cloud deployment
  • Web support

Only in Pipedrive

  • Visual pipeline
  • Activity reminders
  • Mobile apps
  • Goal tracking
  • Lead management
  • Google Workspace
  • Microsoft 365
  • Trello

Both cover

  • Deal tracking
  • Email integration
  • Reporting
  • Mailchimp
  • Slack
  • DocuSign
  • SOC2
  • GDPR
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Insightly

  • CRM with project delivery tracking after the salenot Pipedrive
  • Managing leads, opportunities and customer projects in one record setnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Insightly
  • Multi-channel communication with email and calendar syncnot Insightly
  • Sales automation for small to mid-market teamsnot Insightly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Insightly

  • Record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier
  • Workflow automation requires the Professional plan at $49 per user per month
  • AI Copilot is metered by query, at 75 on Plus and 100 on Professional
  • Mass email is capped daily, at 2,500 on Plus and 10,000 on Enterprise
  • CRM, Marketing and Service are sold as three separate products, and Marketing is priced per account by prospect count starting at $99 for 2,000
  • Sandboxes and audit logging are Enterprise only at $99 per user per month

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Insightly

Free
  • CRM Plus$29/user/month
    • lead and contact management
    • project management
    • advanced reports
  • CRM Professional$49/user/month
    • all Plus features
    • lead assignment/routing
    • workflow automation
  • CRM Enterprise$99/user/month
    • all Professional features
    • sandboxes
    • products/pricebooks/quotes

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Insightly if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want project management.
Insightly review

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want activity reminders.
Pipedrive review

Questions people ask

Is Insightly or Pipedrive better?
Neither clearly leads. Insightly starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Insightly or Pipedrive?
Insightly has a free tier; the other does not. Paid plans start at Free for Insightly and On request for Pipedrive.
Does Insightly or Pipedrive run on more platforms?
Insightly runs on Web, Ios, Android. Pipedrive runs on Web, iOS, Android.
Can I use Insightly for free?
Yes. Insightly has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Insightly best used for?
Insightly is most often used for crm with project delivery tracking after the sale, managing leads, opportunities and customer projects in one record set. Of those, crm with project delivery tracking after the sale and managing leads, opportunities and customer projects in one record set are not what Pipedrive is typically brought in for.
What can Insightly do that Pipedrive cannot?
Insightly covers Contact management, Project management, Task management, Mobile app. Pipedrive covers Visual pipeline, Activity reminders, Mobile apps, Goal tracking. Both handle Deal tracking, Email integration, Reporting, Mailchimp.

Answered from the vendors’ own pages

Insightly: How much does Insightly CRM cost?

Insightly CRM plans are priced per user per month when billed annually: Plus at $29, Professional at $49 (the most popular option), and Enterprise at $99. All plans include a 14-day free trial that requires no credit card.

Source
Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source
Insightly: Is there a free trial for Insightly?

Yes, Insightly offers a 14-day free trial across most products with no credit card required, allowing you to test CRM, Marketing Automation, Support & Ticketing, and AppConnect features.

Source
Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source
Insightly: What record storage limits apply to Insightly CRM plans?

Insightly CRM Plus includes 100,000 records, Professional includes 250,000 records, and Enterprise includes 500,000 records. File storage increases from 10 GB on Plus to 100 GB on Professional and 250 GB on Enterprise.

Source
Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source
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