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Slack

Where work happens

As of 30 August 2026, Slack has a free plan and paid plans start at $7.25/month. Slack is a messaging app for business that connects people to the information they need. Softwr lists it under Communication. Slack is made by Slack Technologies LLC, launched in 2013, available on Web, iOS, Android, macOS.

Overview

What Slack does

Slack is a messaging app for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

What people use it for

  • Team communication
  • Project coordination
  • Customer support
  • Remote work
  • Cross-functional collaboration

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Slack.

  • 90-day message history limit on free plan results in important conversations disappearing
  • Per-user pricing becomes expensive quickly for larger teams
  • Notification overload with 78% of employees feeling overwhelmed by notifications
  • Mobile app performance issues including lag and slow syncing
  • Huddles limited to 50 people and cannot be recorded
  • Requires dedicated video conferencing service for formal meetings and webinars

Cross-shopped

What people choose instead of Slack

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Slack logo
    Slack
    vs
    Zoom logo
    Zoom

    Zoom: Video communication and collaboration platform with screen sharing and meeting recording capabilities.

  • Slack logo
    Slack
    vs
    Telegram logo
    Telegram

    Telegram: Messaging platform with group chat and channel capabilities, free and open-source.

Capabilities

Features

  • Channels

  • Direct messaging

  • Voice & video calls

  • Screen sharing

  • File sharing

  • Search

  • Workflow builder

  • Slack Connect

  • Google Drive

    Integration with Google Drive

  • Office 365

    Integration with Office 365

  • Salesforce

    Integration with Salesforce

  • Jira

    Integration with Jira

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does Slack have a free plan?

Yes, Slack offers a free plan indefinitely with no credit card required. Free users get 90-day message history, up to 10 app integrations, and 1:1 huddles.

Source
What are Slack's pricing plans?

Slack offers Free, Pro ($7.25/user/month with annual billing), Business+ ($12.50/user/month), and Enterprise Grid (custom pricing). Monthly billing costs approximately 20% more than annual.

Source
Does Slack support offline use?

Slack is a cloud-based platform and does not support robust offline work. Internet connectivity is required to access messages and collaborate.

Source
What integrations does Slack support?

Slack integrates with 43+ apps on average per team, including Google Drive, ChatGPT, Vercel, Asana, GitHub, and many others through their app marketplace.

Source

Behind it

Who makes Slack

Company
Slack Technologies LLC
Based in
San Francisco, CA
Founders
Stewart Butterfield, Eric Costello, Cal Henderson, Serguei Mourachov

Timeline

Slack over time

  1. Milestone2022-12-01

    Slack acquired by Salesforce for $27 billion

    Source
  2. Launch2014-02-01

    Slack public launch

    Source
  3. Launch2013-08-01

    Slack closed preview launched, drew 8,000 companies in 24 hours

    Source
  4. Founded2009-01-01

    Slack developed as internal tool at Tiny Speck by Stewart Butterfield team

    Source
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Softwr does not host reviews and shows no star rating for Slack, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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