All industries · head to head
Pipedrive vs Salesforce
The short version
- Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
- They diverge on capability: Pipedrive covers Visual pipeline, Salesforce covers Contact management.
Where they differ
Only the attributes on which Pipedrive and Salesforce actually diverge.
| Attribute | Pipedrive | Salesforce |
|---|---|---|
| Starting price | On request | $25/month |
| Platforms | Web, iOS, Android | Web, Ios, Android, Api |
| Founded | 2010 | 1999 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (All industries).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Pipedrive
- Visual pipeline
- Deal tracking
- Activity reminders
- Mobile apps
- Reporting
- Goal tracking
- Trello
- Asana
Only in Salesforce
- Contact management
- Opportunity management
- Reports & dashboards
- Workflow automation
- Mobile access
- AppExchange
- Tableau
Both cover
- Email integration
- Lead management
- Google Workspace
- Microsoft 365
- Slack
- Mailchimp
- Zoom
- DocuSign
- SOC2
- ISO27001
What people use each for
The jobs each tool is most often brought in to do.
Pipedrive
- Sales pipeline management with kanban-style dashboardsnot Salesforce
- Multi-channel communication with email and calendar syncnot Salesforce
- Sales automation for small to mid-market teamsnot Salesforce
Salesforce
- Sales managementnot Pipedrive
- Customer servicenot Pipedrive
- Marketing automationnot Pipedrive
- Lead generationnot Pipedrive
- Analytics & reportingnot Pipedrive
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Pipedrive
- Email account connectivity restricted to maximum of five email accounts per user
Salesforce
- Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
Pricing, plan by plan
Pipedrive
On requestNo published plan breakdown. See the Pipedrive review.
Salesforce
$25/month- Essentials$25/month
- Account & contact management
- Opportunity tracking
- Lead management
- Professional$80/month
- Everything in Essentials
- Complete CRM
- Lead scoring
- Enterprise$165/month
- Everything in Professional
- Workflow automation
- Advanced analytics
- Unlimited$330/month
- Everything in Enterprise
- Unlimited customizations
- 24/7 support
Which should you pick?
Choose Pipedrive if
- You need visual pipeline.
- You work on Web, iOS, Android.
- You also want deal tracking.
Choose Salesforce if
- You need contact management.
- You work on Web, Ios, Android, Api.
- You also want opportunity management.
Questions people ask
- Is Pipedrive or Salesforce better?
- Neither clearly leads. Pipedrive starts at On request and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Pipedrive or Salesforce?
- Pipedrive starts at On request and Salesforce at $25/month.
- Does Pipedrive or Salesforce run on more platforms?
- Pipedrive runs on Web, iOS, Android. Salesforce runs on Web, Ios, Android, Api.
- What is Pipedrive best used for?
- Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Salesforce is typically brought in for.
- What can Pipedrive do that Salesforce cannot?
- Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Mobile apps. Salesforce covers Contact management, Opportunity management, Reports & dashboards, Workflow automation. Both handle Email integration, Lead management, Google Workspace, Microsoft 365.