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CRM · head to head

Capsule vs HubSpot CRM

Capsule logo

Capsule

CRM

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
HubSpot CRM logo

HubSpot CRM

Remote Work

Free CRM for sales and marketing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only HubSpot CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; HubSpot CRM starter plan discount for new customers only, subject to discontinuation at any time without notice
  • They diverge on capability: Capsule covers Task management, HubSpot CRM covers Email.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Capsule and HubSpot CRM actually diverge.

Attributes where Capsule and HubSpot CRM differ
AttributeCapsuleHubSpot CRM
Starting price$19/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mobile iOS, Mobile Android
CategoryCRMRemote Work
Founded20082006

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Task management
  • Email sync
  • Activity timeline
  • Google Apps
  • GDPR
  • Cloud deployment
  • Ios support
  • Android support

Only in HubSpot CRM

  • Email
  • Reporting
  • Automation
  • GitHub
  • Salesforce
  • Google Workspace
  • Mobile iOS support
  • Mobile Android support

Both cover

  • Contact management
  • Deal tracking
  • Slack
  • Zapier
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot HubSpot CRM
  • Tracking deals and follow-up tasksnot HubSpot CRM
  • Linking emails and notes to contact recordsnot HubSpot CRM
  • Multiple sales pipelines on the paid tiersnot HubSpot CRM

HubSpot CRM

  • Contact and deal management for sales teamsnot Capsule
  • Customer data organization and reportingnot Capsule
  • Team collaboration with permission controlsnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

HubSpot CRM

  • Starter plan discount for new customers only, subject to discontinuation at any time without notice
  • Free plan limited to 2 users and 1,000 contacts, requiring upgrade for larger teams
  • Per-seat pricing model on all paid tiers, making team expansion costly

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

HubSpot CRM

Free
  • Free CRMFree
    • Up to 2 users
    • 1,000 contacts
    • Unlimited customer data
  • Starter$15/month
    • Required fields
    • Permission sets
    • Multiple currencies
  • Professional$50/month
    • AI customer agent
    • Duplicate management
    • Standard contact scoring
  • Enterprise$75/month
    • Custom objects
    • Organize teams
    • Single sign-on

Which should you pick?

Choose Capsule if

  • You need task management.
  • You work on Web, Ios, Android.
  • You also want email sync.
Capsule review

Choose HubSpot CRM if

  • You need email.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want reporting.
HubSpot CRM review

Questions people ask

Is Capsule or HubSpot CRM better?
Neither clearly leads. Capsule starts at $19/month and HubSpot CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or HubSpot CRM?
HubSpot CRM has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for HubSpot CRM.
Does Capsule or HubSpot CRM run on more platforms?
Capsule runs on Web, Ios, Android. HubSpot CRM runs on Web, Mobile iOS, Mobile Android.
Can I use HubSpot CRM for free?
Yes. HubSpot CRM has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what HubSpot CRM is typically brought in for.
What can Capsule do that HubSpot CRM cannot?
Capsule covers Task management, Email sync, Activity timeline, Google Apps. HubSpot CRM covers Email, Reporting, Automation, GitHub. Both handle Contact management, Deal tracking, Slack, Zapier.

Answered from the vendors’ own pages

Capsule: How long is the free trial for Capsule CRM paid plans?

Capsule CRM offers a 14-day free trial with no credit card required. None of the paid plan features are limited during the trial period.

Source
HubSpot CRM: What is the cost of HubSpot CRM for different company sizes?

Free CRM for up to 2 users at $0/month. Starter at $15/month per seat (new customers only), Professional at $50/month per seat, Enterprise at $75/month per seat.

Source
Capsule: What is the maximum number of contacts included in Capsule's free plan?

The free plan allows up to 250 contacts and supports a maximum of 2 users with 1 sales pipeline.

Source
HubSpot CRM: What are the user and contact limits on the free HubSpot CRM plan?

Free plan supports up to 2 users, 1,000 contacts, and unlimited customer data with no expiration date or credit card required.

Source
Capsule: Does Capsule CRM offer annual billing discounts?

Yes, when you choose annual billing instead of monthly, Capsule CRM offers up to 15% discount on your subscription.

Source
HubSpot CRM: Can data migrate from free to paid HubSpot CRM plans without loss?

Users can upgrade from free to premium tiers without data migration required, meaning all contacts and information transfer to the new plan.

Source
Capsule: Can I cancel my Capsule CRM account anytime or are there long-term commitments?

You can cancel your Capsule account at any time, and there are zero setup fees when opening an account.

Source
HubSpot CRM: Is there a discount for HubSpot CRM new customer pricing?

Starter plan offers a new customer discount with no set end date, but HubSpot reserves the right to discontinue this offer at any time.

Source
Capsule: Does Capsule CRM support importing data from spreadsheets or other tools?

Yes, Capsule CRM supports data migration from spreadsheets and select integrations like Xero and Zendesk.

Source
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