Remote Work · head to head
ConnectWise vs HubSpot CRM
The short version
- Only HubSpot CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: ConnectWise no published pricing tiers or standard rates; all pricing requires custom quote from sales team; HubSpot CRM starter plan discount for new customers only, subject to discontinuation at any time without notice
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which ConnectWise and HubSpot CRM actually diverge.
| Attribute | ConnectWise | HubSpot CRM |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | subscription |
| Free tier | No | Yes |
| Platforms | Web | Web, Mobile iOS, Mobile Android |
| Founded | Unknown | 2006 |
Identical on both: user rating (Not yet rated), category (Remote Work).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ConnectWise
Nothing recorded that HubSpot CRM does not also cover.
Only in HubSpot CRM
- Contact management
- Deal tracking
- Reporting
- Automation
- Slack
- GitHub
- Salesforce
What people use each for
The jobs each tool is most often brought in to do.
ConnectWise
- Managing service desk tickets for multiple client organizationsnot HubSpot CRM
- Automating patch deployment and endpoint security monitoringnot HubSpot CRM
- Enabling remote technical support through integrated toolsnot HubSpot CRM
- Calculating billable hours and client invoicing automaticallynot HubSpot CRM
HubSpot CRM
- Contact and deal management for sales teamsnot ConnectWise
- Customer data organization and reportingnot ConnectWise
- Team collaboration with permission controlsnot ConnectWise
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ConnectWise
- No published pricing tiers or standard rates; all pricing requires custom quote from sales team
- Must complete sales form or request demo to understand pricing, creating friction in the buying process
- Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page
HubSpot CRM
- Starter plan discount for new customers only, subject to discontinuation at any time without notice
- Free plan limited to 2 users and 1,000 contacts, requiring upgrade for larger teams
- Per-seat pricing model on all paid tiers, making team expansion costly
Pricing, plan by plan
ConnectWise
On requestNo published plan breakdown. See the ConnectWise review.
HubSpot CRM
Free- Free CRMFree
- Up to 2 users
- 1,000 contacts
- Unlimited customer data
- Starter$15/month
- Required fields
- Permission sets
- Multiple currencies
- Professional$50/month
- AI customer agent
- Duplicate management
- Standard contact scoring
- Enterprise$75/month
- Custom objects
- Organize teams
- Single sign-on
Which should you pick?
Choose ConnectWise if
Nothing in the data separates ConnectWise from HubSpot CRM on the points above - pick on price and on how each one feels to use.
Choose HubSpot CRM if
- You need contact management.
- You want to start without paying.
- You work on Web, Mobile iOS, Mobile Android.
- You also want deal tracking.
Questions people ask
- Is ConnectWise or HubSpot CRM better?
- Neither clearly leads. ConnectWise starts at On request and HubSpot CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ConnectWise or HubSpot CRM?
- HubSpot CRM has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for HubSpot CRM.
- Does ConnectWise or HubSpot CRM run on more platforms?
- ConnectWise runs on Web. HubSpot CRM runs on Web, Mobile iOS, Mobile Android.
- Can I use HubSpot CRM for free?
- Yes. HubSpot CRM has a free tier, so you can try it without paying. ConnectWise starts at On request.
- What is ConnectWise best used for?
- ConnectWise is most often used for managing service desk tickets for multiple client organizations, automating patch deployment and endpoint security monitoring, enabling remote technical support through integrated tools, calculating billable hours and client invoicing automatically. Of those, managing service desk tickets for multiple client organizations and automating patch deployment and endpoint security monitoring are not what HubSpot CRM is typically brought in for.
- What can ConnectWise do that HubSpot CRM cannot?
- HubSpot CRM covers Contact management, Deal tracking, Email, Reporting.
Answered from the vendors’ own pages
ConnectWise: How much does ConnectWise cost?
ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.
SourceHubSpot CRM: What is the cost of HubSpot CRM for different company sizes?
Free CRM for up to 2 users at $0/month. Starter at $15/month per seat (new customers only), Professional at $50/month per seat, Enterprise at $75/month per seat.
SourceConnectWise: What ConnectWise solutions are included in a quote?
Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.
SourceHubSpot CRM: What are the user and contact limits on the free HubSpot CRM plan?
Free plan supports up to 2 users, 1,000 contacts, and unlimited customer data with no expiration date or credit card required.
SourceConnectWise: Does ConnectWise offer a free trial?
ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.
SourceHubSpot CRM: Can data migrate from free to paid HubSpot CRM plans without loss?
Users can upgrade from free to premium tiers without data migration required, meaning all contacts and information transfer to the new plan.
SourceHubSpot CRM: Is there a discount for HubSpot CRM new customer pricing?
Starter plan offers a new customer discount with no set end date, but HubSpot reserves the right to discontinue this offer at any time.
SourceRelated pages
More on ConnectWise
More on HubSpot CRM
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