Salesforcevs
Outreach
Outreach: Sales execution platform for revenue teams
Salesforce
World's #1 CRM
As of 30 August 2026, Salesforce starts at $25/month. Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses connect with customers, streamline processes, and improve prof. Softwr lists it under CRM. Salesforce is made by Salesforce Inc, launched in 1999, available on Web, iOS, Android, API.
Overview
What Salesforce does
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses connect with customers, streamline processes, and improve profitability. It offers solutions for sales, service, marketing, commerce, and more.
What people use it for
- Sales management
- Customer service
- Marketing automation
- Lead generation
- Analytics & reporting
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Salesforce.
- Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
Cross-shopped
What people choose instead of Salesforce
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- SalesforcevsGong
Gong: Revenue intelligence platform
- SalesforcevsPipedrive
Pipedrive: The CRM that sales teams love to use
- SalesforcevsSeismic
Seismic: Sales enablement and content management platform
Pricing
What Salesforce costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Essentials
$25 /mo
- Account & contact management
- Opportunity tracking
- Lead management
- Email integration
- Mobile app
Professional
$80 /mo
- Everything in Essentials
- Complete CRM
- Lead scoring
- Collaborative forecasting
- Campaign management
Enterprise
$165 /mo
- Everything in Professional
- Workflow automation
- Advanced analytics
- Territory management
- Custom app development
Unlimited
$330 /mo
- Everything in Enterprise
- Unlimited customizations
- 24/7 support
- Configuration services
- Unlimited online training
Capabilities
Features
Contact management
Opportunity management
Lead management
Reports & dashboards
Email integration
Workflow automation
Mobile access
AppExchange
Microsoft 365
Integration with Microsoft 365
Google Workspace
Integration with Google Workspace
Slack
Integration with Slack
DocuSign
Integration with DocuSign
Behind it
Who makes Salesforce
- Company
- Salesforce Inc
- Based in
- San Francisco, CA
Keep looking
Where to go from Salesforce
- Salesforce alternativesEvery product people weigh against it
- Salesforce pricingPlans, floors and what the tiers exclude
- Salesforce badgesWhich rules it meets, and the figure behind each
- All CRM softwareThe full category
- Best CRM softwareThe shortlist, and how it was cut
Best CRM software for
Compare Salesforce with
- Zoho CRM
- Gong
- Outreach
- Pipedrive
- Seismic
- Scratchpad
- Twenty
- HubSpot
- Freshsales
- Clay
- Clari
- Keap
- Krayin
- Kylas
- Mixmax
- Nimble
- OnePageCRM
- Bigin
Other CRM software
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From $9.95/mo12 researched notesZoho pipeline CRM for small businesses, priced well below Zoho CRM itself
Free, then $7/mo12 researched notes
Softwr does not host reviews and shows no star rating for Salesforce, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Salesforce
Salesforce alternatives
What people switch to, and what they give up
Salesforce pricing
Every tier, and where the cost actually lands
Compare Salesforce
Put it head to head with anything we hold
Salesforce badge
Its rating, and an embed for your own site
Best CRM software alternatives
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