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CRM & Sales · head to head

Copper vs Pipedrive

Copper logo

Copper

CRM & Sales

Gmail-native CRM for growth teams

From
Free
Rated
-
Full reviewWebsite
Pipedrive logo

Pipedrive

All industries

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Copper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Copper covers Gmail integration, Pipedrive covers Visual pipeline.

Where they differ

Only the attributes on which Copper and Pipedrive actually diverge.

Attributes where Copper and Pipedrive differ
AttributeCopperPipedrive
Starting priceFreeOn request
Free tierYesNo
PlatformsWebWeb, iOS, Android
CategoryCRM & SalesAll industries
Founded20142010

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Copper

  • Gmail integration
  • Contact management
  • Pipeline management
  • Email tracking
  • Automation
  • Gmail
  • Google Calendar
  • Zapier

Only in Pipedrive

  • Visual pipeline
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management
  • Google Workspace

Both cover

  • Deal tracking
  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Copper

  • CRM for teams working inside Google Workspacenot Pipedrive
  • Pipeline and deal trackingnot Pipedrive
  • Contact enrichment and activity capturenot Pipedrive
  • Workflow automation on the higher tiersnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Copper
  • Multi-channel communication with email and calendar syncnot Copper
  • Sales automation for small to mid-market teamsnot Copper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Copper

  • The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
  • Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
  • Workflow automation, bulk email and reporting all require Professional
  • Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
  • The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Copper

Free
  • FreeFree
    • Contact management
    • Basic CRM
  • Starter$25/month
    • Everything in Free
    • Pipeline management
  • Professional$75/month
    • Everything in Starter
    • Automation
    • Advanced reporting

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Copper if

  • You need gmail integration.
  • You want to start without paying.
  • You also want contact management.
Copper review

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want activity reminders.
Pipedrive review

Questions people ask

Is Copper or Pipedrive better?
Neither clearly leads. Copper starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Copper or Pipedrive?
Copper has a free tier; the other does not. Paid plans start at Free for Copper and On request for Pipedrive.
Does Copper or Pipedrive run on more platforms?
Copper runs on Web. Pipedrive runs on Web, iOS, Android.
Can I use Copper for free?
Yes. Copper has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Copper best used for?
Copper is most often used for crm for teams working inside google workspace, pipeline and deal tracking, contact enrichment and activity capture, workflow automation on the higher tiers. Of those, crm for teams working inside google workspace and pipeline and deal tracking are not what Pipedrive is typically brought in for.
What can Copper do that Pipedrive cannot?
Copper covers Gmail integration, Contact management, Pipeline management, Email tracking. Pipedrive covers Visual pipeline, Activity reminders, Email integration, Mobile apps. Both handle Deal tracking, Slack, SOC2, GDPR.
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Related pages

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