Software · head to head
HubSpot CRM vs Mural
The short version
- Each has a real cost: HubSpot CRM starter tier starts at 15 USD per month per seat and Enterprise features like single sign-on require the 75 USD per month per seat tier; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
- They diverge on capability: HubSpot CRM covers Contact management, Mural covers Infinite canvas.
Where they differ
Only the attributes on which HubSpot CRM and Mural actually diverge.
| Attribute | HubSpot CRM | Mural |
|---|---|---|
| Pricing model | freemium | subscription |
| Platforms | Web, Mobile iOS, Mobile Android | Web, Ios, Android |
| Founded | 2006 | 2011 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in HubSpot CRM
- Contact management
- Deal tracking
- Reporting
- Automation
- GitHub
- Salesforce
- Zapier
Only in Mural
- Infinite canvas
- Sticky notes
- Shapes & connectors
- Image uploads
- Real-time collaboration
- Templates
- Voting & feedback
- Microsoft Teams
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
HubSpot CRM
- Video Conferencingnot Mural
- Team Collaborationnot Mural
- Project Managementnot Mural
Mural
- Running collaborative workshops and retrospectives on a shared whiteboardnot HubSpot CRM
- Mapping journeys and diagrams with a distributed teamnot HubSpot CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
HubSpot CRM
- Starter tier starts at 15 USD per month per seat and Enterprise features like single sign-on require the 75 USD per month per seat tier
Mural
- The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
- Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
- SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
- Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price
Pricing, plan by plan
HubSpot CRM
Free- FreeFree
- CRM
- Landing pages
- Starter$50/month
- Email campaigns
- Advanced features
- Support
- Professional$800/month
- Advanced automation
- Custom integration
- Support
Mural
Free- FreeFree
- 1 mural
- Basic shapes
- File uploads
- Team$16/month
- Unlimited murals
- Advanced templates
- Team collaboration
Which should you pick?
Choose HubSpot CRM if
- You need contact management.
- You want to start without paying.
- You work on Web, Mobile iOS, Mobile Android.
- You also want deal tracking.
Choose Mural if
- You need infinite canvas.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sticky notes.
Questions people ask
- Is HubSpot CRM or Mural better?
- Neither clearly leads. HubSpot CRM starts at Free and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, HubSpot CRM or Mural?
- HubSpot CRM starts at Free and Mural at Free.
- Does HubSpot CRM or Mural run on more platforms?
- HubSpot CRM runs on Web, Mobile iOS, Mobile Android. Mural runs on Web, Ios, Android.
- Can I use HubSpot CRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is HubSpot CRM best used for?
- HubSpot CRM is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Mural is typically brought in for.
- What can HubSpot CRM do that Mural cannot?
- HubSpot CRM covers Contact management, Deal tracking, Email, Reporting. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. Both handle Slack, Web support.
Related pages
More on HubSpot CRM
Keep looking
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