Softwr

CRM · head to head

Agile CRM vs Bitrix24

Agile CRM logo

Agile CRM

CRM

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM limited to 10 free users with basic features only; Bitrix24 enterprise pricing scales significantly ($399-7999/month)
  • They diverge on capability: Agile CRM covers Lead scoring, Bitrix24 covers Sales pipeline.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Agile CRM and Bitrix24 actually diverge.

Attributes where Agile CRM and Bitrix24 differ
AttributeAgile CRMBitrix24
PlatformsWebWeb, Ios, Android
Founded20092012

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Lead scoring
  • Email automation
  • Marketing automation
  • Web forms
  • Analytics
  • Google Drive
  • Mailchimp

Only in Bitrix24

  • Sales pipeline
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps
  • Microsoft 365
  • On-premise deployment

Both cover

  • Contact management
  • Service desk
  • Zapier
  • Slack
  • GDPR
  • Cloud deployment
  • Web support
  • Multiple languages language support

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Managing customer relationships and contactsnot Bitrix24
  • Automating sales workflows and pipeline trackingnot Bitrix24
  • Running email marketing campaigns and lead generationnot Bitrix24
  • Building helpdesk and customer support systemsnot Bitrix24

Bitrix24

  • CRM and sales managementnot Agile CRM
  • Project management with Kanban/Ganttnot Agile CRM
  • Team collaboration and chatnot Agile CRM
  • E-commerce integrationnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • Limited to 10 free users with basic features only
  • Email and phone support included starting at $8.99 tier
  • CRM analytics features require additional per-usage pricing for email counts

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Up to 10 users
    • 1
    • 000 Contacts & Companies
  • Starter$8.99/monthly
    • 10
    • 000 Contacts & Companies
    • 3 Plugins
  • Regular$29.99/monthly
    • 50
    • 000 Contacts & Companies
    • 50+ Plugins/Integrations
  • Enterprise$47.99/monthly
    • Unlimited Contacts & Companies
    • 50+ Plugins
    • Dedicated Account Rep

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Which should you pick?

Choose Agile CRM if

  • You need lead scoring.
  • You want to start without paying.
  • You also want email automation.
Agile CRM review

Choose Bitrix24 if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want project management.
Bitrix24 review

Questions people ask

Is Agile CRM or Bitrix24 better?
Neither clearly leads. Agile CRM starts at Free and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Bitrix24?
Agile CRM starts at Free and Bitrix24 at Free.
Does Agile CRM or Bitrix24 run on more platforms?
Agile CRM runs on Web. Bitrix24 runs on Web, Ios, Android.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for managing customer relationships and contacts, automating sales workflows and pipeline tracking, running email marketing campaigns and lead generation, building helpdesk and customer support systems. Of those, managing customer relationships and contacts and automating sales workflows and pipeline tracking are not what Bitrix24 is typically brought in for.
What can Agile CRM do that Bitrix24 cannot?
Agile CRM covers Lead scoring, Email automation, Marketing automation, Web forms. Bitrix24 covers Sales pipeline, Project management, Chat, Automation. Both handle Contact management, Service desk, Zapier, Slack.

Answered from the vendors’ own pages

Agile CRM: How much does Agile CRM cost?

Agile CRM offers a free plan for up to 10 users with basic CRM, sales, and helpdesk features. Paid plans start at $8.99/user/month for the Starter tier and go up to $47.99/user/month for Enterprise with unlimited contacts and custom features. Source: https://web.archive.org/web/20241226213740/https://www.agilecrm.com/pricing

Source
Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Agile CRM: Can I upgrade or downgrade my plan at any time?

Yes, you can upgrade, downgrade, or cancel your plan at any time directly from Agile CRM's online dashboard, with no penalties or long-term contracts required.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Agile CRM: What is the uptime guarantee for paid plans?

Agile CRM offers a 99.5% uptime guarantee on all paid plans, ensuring your system is available 99.5% of the time. The platform is hosted on Google and Amazon cloud infrastructure for reliability.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Share

Related pages

More on Agile CRM

More on Bitrix24

Keep looking

Other head to heads