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CRM · head to head

Bitrix24 vs Ontraport

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Ontraport logo

Ontraport

CRM

All-in-one CRM and marketing automation

From
$24/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Ontraport no plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • They diverge on capability: Bitrix24 covers Service desk, Ontraport covers Email marketing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and Ontraport actually diverge.

Attributes where Bitrix24 and Ontraport differ
AttributeBitrix24Ontraport
Starting priceFree$24/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20122009

Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Service desk
  • Project management
  • Chat
  • Mobile app
  • Google Apps
  • Microsoft 365
  • On-premise deployment
  • Ios support

Only in Ontraport

  • Email marketing
  • Marketing automation
  • Reporting
  • Landing pages
  • Stripe
  • English language support

Both cover

  • Contact management
  • Sales pipeline
  • Automation
  • Slack
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot Ontraport
  • Project management with Kanban/Ganttnot Ontraport
  • Team collaboration and chatnot Ontraport
  • E-commerce integrationnot Ontraport

Ontraport

  • CRM with marketing automation and campaign buildingnot Bitrix24
  • Managing contacts, pages and email sequences in one platformnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Ontraport

  • No plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • Reaching a figure requires a trial signup or a sales conversation
  • The two months free saving requires annual billing

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Ontraport

$24/month
  • Plus$24/month
    • Contact management
    • Email marketing
  • Pro$79/month
    • Everything in Plus
    • Automation
    • CRM
  • Pro+$149/month
    • Everything in Pro
    • Advanced features
    • API access

Which should you pick?

Choose Bitrix24 if

  • You need service desk.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want project management.
Bitrix24 review

Choose Ontraport if

  • You need email marketing.
  • You also want marketing automation.
Ontraport review

Questions people ask

Is Bitrix24 or Ontraport better?
Neither clearly leads. Bitrix24 starts at Free and Ontraport at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Ontraport?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $24/month for Ontraport.
Does Bitrix24 or Ontraport run on more platforms?
Bitrix24 runs on Web, Ios, Android. Ontraport runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Ontraport starts at $24/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Ontraport is typically brought in for.
What can Bitrix24 do that Ontraport cannot?
Bitrix24 covers Service desk, Project management, Chat, Mobile app. Ontraport covers Email marketing, Marketing automation, Reporting, Landing pages. Both handle Contact management, Sales pipeline, Automation, Slack.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Ontraport: How much does Ontraport cost?

Ontraport does not publish specific pricing online. The company offers a 14-day free trial with no credit card required, and users must contact sales or start a trial to learn pricing details.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Ontraport: What payment options does Ontraport offer?

Ontraport offers flexible subscription options with monthly or annual billing available. Annual subscriptions include two months free compared to monthly rates.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Ontraport: Are there long-term contracts required?

Ontraport emphasizes month-to-month commitment availability with no long-term contracts required. Users can upgrade or downgrade plans as needed.

Source
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