Software · head to head
Bitrix24 vs Streak
The short version
- Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- They diverge on capability: Bitrix24 covers Contact management, Streak covers Pipeline management.
Where they differ
Only the attributes on which Bitrix24 and Streak actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Mobile app
- Zapier
- Google Apps
Only in Streak
- Pipeline management
- Email tracking
- Document tracking
- Live engagement metrics
- Gmail
- Outlook
- Google Sheets
- English language support
Both cover
- Automation
- Slack
- GDPR
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Bitrix24
- CRM and sales pipeline management for a small businessnot Streak
- Team chat, tasks and project management in one suitenot Streak
- Telephony and email integrated with customer recordsnot Streak
- Document storage and collaborationnot Streak
- Workflow automation and HR records on the higher tiersnot Streak
Streak
- Managing sales pipelines directly inside Gmailnot Bitrix24
- Tracking email opens and running mail merges from an inboxnot Bitrix24
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Streak
- The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Free mail merge is capped at 50 a day
- The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
- Integrations require a paid plan
Pricing, plan by plan
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Streak
Free- FreeFree
- Basic CRM
- Pipeline management
- Professional$10/month
- Everything in Free
- Email tracking
- Automation
- Business$50/month
- Everything in Professional
- Advanced features
Which should you pick?
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Choose Streak if
- You need pipeline management.
- You want to start without paying.
- You also want email tracking.
Questions people ask
- Is Bitrix24 or Streak better?
- Neither clearly leads. Bitrix24 starts at Free and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bitrix24 or Streak?
- Bitrix24 starts at Free and Streak at Free.
- Does Bitrix24 or Streak run on more platforms?
- Bitrix24 runs on Web, Ios, Android. Streak runs on Web.
- Can I use Bitrix24 for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Bitrix24 best used for?
- Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Streak is typically brought in for.
- What can Bitrix24 do that Streak cannot?
- Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Streak covers Pipeline management, Email tracking, Document tracking, Live engagement metrics. Both handle Automation, Slack, GDPR, Cloud deployment.
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