CRM · pricing
Bitrix24 pricing
Bitrix24 publishes 5 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Bitrix24 pricing is free across 5 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free
- Model
- Subscription
- Tiers
- 5
- Free tier
- Yes
Bitrix24 plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 6 | Entry tier |
| Basic | $49/month | 7 | +$49/month, 7 more features |
| Standard | $99/month | 8 | +$50/month, 8 more features |
| Professional | $199/month | 8 | +$100/month, 8 more features |
| Enterprise | $399/month | 6 | +$200/month, 6 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers 1-2 users, 5gb storage, basic crm, tasks (kanban/gantt), shared calendars, chat & video calls.
Basic
$49/monthOver Free, this tier adds:
- 5 users
- 24GB storage
- Sales pipelines
- Recurring deals
- Email integration
- Telephony
- Website builder
Standard
$99/monthOver Basic, this tier adds:
- 50 users
- 100GB storage
- Sales automation
- Unlimited leads
- Invoices
- Online payments
- E-commerce
- Unlimited projects
Professional
$199/monthOver Standard, this tier adds:
- 100 users
- 1TB storage
- AI-powered sales
- Call tracking
- Email marketing
- RPA
- HR tools
- E-signature
Enterprise
$399/monthOver Professional, this tier adds:
- 250-10000 users
- 3TB-30TB storage
- Unlimited branch accounts
- SOC compliance
- 99.95% SLA
- Priority support
Where Bitrix24 stops being free
Free, Free
- 1-2 users
- 5GB storage
- Basic CRM
- Tasks (Kanban/Gantt)
- Shared calendars
- Chat & video calls
Basic, $49/month
The first thing you pay for:
- 5 users
- 24GB storage
- Sales pipelines
- Recurring deals
- Email integration
- Telephony
- Website builder
What the product covers
The full Bitrix24 feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Automation
- Mobile app
Integrations
- Slack
- Zapier
- Google Apps
- Microsoft 365
Security
- GDPR
Deployment
- Cloud deployment
- On-premise deployment
Platform
- Web support
- Ios support
- Android support
Localization
- Multiple languages language support
People bring Bitrix24 in for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. If that is not the job you are buying for, the alternatives to Bitrix24 are worth a look before you commit to a tier.
How that compares in CRM
Too few crm tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Bitrix24 (this page) | Free | subscription | - | |
| Kylas | Free, then 12999/month | Flat rate per month, unlimited users | - | vs Bitrix24 |
| Bigin | Free, then $7/month | Per user per month | - | vs Bitrix24 |
| Apptivo | On request | Per user per month | - | vs Bitrix24 |
| Scratchpad | Free, then $19/month | Per user per month | - | vs Bitrix24 |
| OnePageCRM | $9.95/month | Per user per month | - | vs Bitrix24 |
| Salesflare | $29/month | Per user per month | - | vs Bitrix24 |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Bitrix24 badges page.
Before you pay for Bitrix24
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 5 tiers between Free and $399/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Bitrix24 runs on web, ios, android, and is published by Bitrix24 of Yerevan, Armenia. The full record is on the Bitrix24 review, and the rest of the category is under best crm tools.
Bitrix24 pricing questions
- How much does Bitrix24 cost?
- Bitrix24 publishes 5 tiers, from Free for Free up to $399/month for Enterprise. The entry tier costs nothing.
- Does Bitrix24 have a free plan?
- Yes. The Free tier costs nothing and covers 1-2 users, 5gb storage, basic crm. Paying starts at $49/month for Basic.
- What is the difference between Free and Basic on Bitrix24?
- Basic costs $49/month against Free, and adds 5 users, 24gb storage, sales pipelines, recurring deals.
- Is the Enterprise plan on Bitrix24 worth it?
- That depends entirely on whether you need what it adds, which on the published record is 250-10000 users, 3tb-30tb storage, unlimited branch accounts, soc compliance. It costs $399/month against $49/month for Basic. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Which crm tools can I use without paying?
- 3 of the 8 crm tools listed alongside Bitrix24 have a free tier: Kylas, Bigin, Scratchpad.
- What am I actually paying for with Bitrix24?
- The record lists 18 features across 6 areas: other, integrations, security, deployment, platform, localization. In practice it is brought in for crm and sales management, project management with kanban/gantt, team collaboration and chat.
- Does Bitrix24 charge per user?
- The record carries a price and a billing period for each of its 5 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Bitrix24 prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Bitrix24 against before paying?
- The closest crm tools in this directory are Kylas, Bigin, Apptivo, Scratchpad. Each has a side-by-side comparison with Bitrix24 covering price, platforms and features.