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CRM · head to head

Bitrix24 vs SharpSpring

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
SharpSpring logo

SharpSpring

CRM

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site
  • They diverge on capability: Bitrix24 covers Sales pipeline, SharpSpring covers Email marketing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and SharpSpring actually diverge.

Attributes where Bitrix24 and SharpSpring differ
AttributeBitrix24SharpSpring
Starting priceFree$50/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
Founded20122014

Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps
  • Microsoft 365

Only in SharpSpring

  • Email marketing
  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Salesforce
  • English language support

Both cover

  • Contact management
  • Slack
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot SharpSpring
  • Project management with Kanban/Ganttnot SharpSpring
  • Team collaboration and chatnot SharpSpring
  • E-commerce integrationnot SharpSpring

SharpSpring

  • Marketing automationnot Bitrix24
  • Lead generationnot Bitrix24
  • Client managementnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Which should you pick?

Choose Bitrix24 if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want service desk.
Bitrix24 review

Choose SharpSpring if

  • You need email marketing.
  • You also want landing pages.
SharpSpring review

Questions people ask

Is Bitrix24 or SharpSpring better?
Neither clearly leads. Bitrix24 starts at Free and SharpSpring at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or SharpSpring?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $50/month for SharpSpring.
Does Bitrix24 or SharpSpring run on more platforms?
Bitrix24 runs on Web, Ios, Android. SharpSpring runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. SharpSpring starts at $50/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what SharpSpring is typically brought in for.
What can Bitrix24 do that SharpSpring cannot?
Bitrix24 covers Sales pipeline, Service desk, Project management, Chat. SharpSpring covers Email marketing, Landing pages, Marketing automation, CRM. Both handle Contact management, Slack, Zapier, GDPR.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
SharpSpring: Does SharpSpring offer different pricing for agencies versus enterprise customers?

SharpSpring explicitly tailors pricing to three customer segments: SMBs, Agencies, and Enterprise. Agencies receive month-to-month plans with flexible billing, while enterprise customers get custom plans designed to scale.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
SharpSpring: Are SharpSpring's agency plans billed monthly?

Yes. The site specifically mentions that agencies receive affordable month-to-month plans, indicating monthly billing flexibility rather than annual-only contracts.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
SharpSpring: What payment options are available for SharpSpring?

The site does not specify payment methods or models. Specific pricing details and payment options require contacting SharpSpring directly or visiting their dedicated pricing pages.

Source
SharpSpring: Is SharpSpring more affordable than competitors?

SharpSpring describes itself as offering a full feature set for a fraction of the cost of leading competitors, particularly for SMBs. However, specific pricing amounts are not disclosed on the homepage.

Source
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