CRM · head to head
Agile CRM vs SharpSpring
The short version
- Only Agile CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Agile CRM limited to 10 free users with basic features only; SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site
- They diverge on capability: Agile CRM covers Lead scoring, SharpSpring covers Email marketing.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Agile CRM and SharpSpring actually diverge.
| Attribute | Agile CRM | SharpSpring |
|---|---|---|
| Starting price | Free | $50/month |
| Free tier | Yes | No |
| Founded | 2009 | 2014 |
Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Agile CRM
- Lead scoring
- Email automation
- Service desk
- Web forms
- Analytics
- Google Drive
- Mailchimp
- Multiple languages language support
Only in SharpSpring
- Email marketing
- Landing pages
- CRM
- Reporting
- White labeling
- Salesforce
- English language support
Both cover
- Contact management
- Marketing automation
- Zapier
- Slack
- GDPR
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Agile CRM
- Managing customer relationships and contactsnot SharpSpring
- Automating sales workflows and pipeline trackingnot SharpSpring
- Running email marketing campaigns and lead generationnot SharpSpring
- Building helpdesk and customer support systemsnot SharpSpring
SharpSpring
- Marketing automationnot Agile CRM
- Lead generationnot Agile CRM
- Client managementnot Agile CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Agile CRM
- Limited to 10 free users with basic features only
- Email and phone support included starting at $8.99 tier
- CRM analytics features require additional per-usage pricing for email counts
SharpSpring
- Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site
Pricing, plan by plan
Agile CRM
Free- FreeFree
- Up to 10 users
- 1
- 000 Contacts & Companies
- Starter$8.99/monthly
- 10
- 000 Contacts & Companies
- 3 Plugins
- Regular$29.99/monthly
- 50
- 000 Contacts & Companies
- 50+ Plugins/Integrations
- Enterprise$47.99/monthly
- Unlimited Contacts & Companies
- 50+ Plugins
- Dedicated Account Rep
SharpSpring
$50/month- Professional$50/month
- Contact management
- Email marketing
- Landing pages
- Agency$100/month
- Everything in Professional
- Client management
- White labeling
- Enterprise$undefined/month
- Everything in Agency
- Custom integration
- Dedicated support
Which should you pick?
Choose Agile CRM if
- You need lead scoring.
- You want to start without paying.
- You also want email automation.
Questions people ask
- Is Agile CRM or SharpSpring better?
- Neither clearly leads. Agile CRM starts at Free and SharpSpring at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Agile CRM or SharpSpring?
- Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and $50/month for SharpSpring.
- Does Agile CRM or SharpSpring run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Agile CRM for free?
- Yes. Agile CRM has a free tier, so you can try it without paying. SharpSpring starts at $50/month.
- What is Agile CRM best used for?
- Agile CRM is most often used for managing customer relationships and contacts, automating sales workflows and pipeline tracking, running email marketing campaigns and lead generation, building helpdesk and customer support systems. Of those, managing customer relationships and contacts and automating sales workflows and pipeline tracking are not what SharpSpring is typically brought in for.
- What can Agile CRM do that SharpSpring cannot?
- Agile CRM covers Lead scoring, Email automation, Service desk, Web forms. SharpSpring covers Email marketing, Landing pages, CRM, Reporting. Both handle Contact management, Marketing automation, Zapier, Slack.
Answered from the vendors’ own pages
Agile CRM: How much does Agile CRM cost?
Agile CRM offers a free plan for up to 10 users with basic CRM, sales, and helpdesk features. Paid plans start at $8.99/user/month for the Starter tier and go up to $47.99/user/month for Enterprise with unlimited contacts and custom features. Source: https://web.archive.org/web/20241226213740/https://www.agilecrm.com/pricing
SourceSharpSpring: Does SharpSpring offer different pricing for agencies versus enterprise customers?
SharpSpring explicitly tailors pricing to three customer segments: SMBs, Agencies, and Enterprise. Agencies receive month-to-month plans with flexible billing, while enterprise customers get custom plans designed to scale.
SourceAgile CRM: Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade, downgrade, or cancel your plan at any time directly from Agile CRM's online dashboard, with no penalties or long-term contracts required.
SourceSharpSpring: Are SharpSpring's agency plans billed monthly?
Yes. The site specifically mentions that agencies receive affordable month-to-month plans, indicating monthly billing flexibility rather than annual-only contracts.
SourceAgile CRM: What is the uptime guarantee for paid plans?
Agile CRM offers a 99.5% uptime guarantee on all paid plans, ensuring your system is available 99.5% of the time. The platform is hosted on Google and Amazon cloud infrastructure for reliability.
SourceSharpSpring: What payment options are available for SharpSpring?
The site does not specify payment methods or models. Specific pricing details and payment options require contacting SharpSpring directly or visiting their dedicated pricing pages.
SourceSharpSpring: Is SharpSpring more affordable than competitors?
SharpSpring describes itself as offering a full feature set for a fraction of the cost of leading competitors, particularly for SMBs. However, specific pricing amounts are not disclosed on the homepage.
SourceRelated pages
More on SharpSpring
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