CRM & Sales · head to head
Agile CRM vs Outreach
The short version
- Only Agile CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Outreach pricing not transparent, requiring custom quotes for most implementations
- They diverge on capability: Agile CRM covers Contact management, Outreach covers Sales engagement.
Where they differ
Only the attributes on which Agile CRM and Outreach actually diverge.
Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Agile CRM
- Contact management
- Lead scoring
- Email automation
- Marketing automation
- Service desk
- Web forms
- Analytics
- Zapier
Only in Outreach
- Sales engagement
- Conversation intelligence
- Revenue intelligence
- Pipeline management
- Analytics & reporting
- Salesforce
- Microsoft Dynamics
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Agile CRM
- Sales managementnot Outreach
- Marketing automationnot Outreach
- Customer servicenot Outreach
Outreach
- Sales outreachnot Agile CRM
- Pipeline managementnot Agile CRM
- Revenue forecastingnot Agile CRM
- Team performancenot Agile CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Agile CRM
- The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.
Outreach
- Pricing not transparent, requiring custom quotes for most implementations
- Complex setup requiring deep Salesforce configuration and customization
- Primarily designed for enterprise SDR and sales teams, less suitable for small businesses
Pricing, plan by plan
Agile CRM
Free- FreeFree
- Contact management
- Task management
- Starter$9/month
- Everything in Free
- Email automation
- Landing pages
- Business$39/month
- Everything in Starter
- Advanced analytics
- API access
Outreach
$100/month- Standard$100/month
- Email sequencing
- Task management
- Basic analytics
- ProfessionalFree
- All Standard features
- Conversation intelligence
- Advanced analytics
- EnterpriseFree
- All Professional features
- Revenue intelligence
- Custom integrations
Which should you pick?
Choose Agile CRM if
- You need contact management.
- You want to start without paying.
- You also want lead scoring.
Questions people ask
- Is Agile CRM or Outreach better?
- Neither clearly leads. Agile CRM starts at Free and Outreach at $100/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Agile CRM or Outreach?
- Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and $100/month for Outreach.
- Does Agile CRM or Outreach run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Agile CRM for free?
- Yes. Agile CRM has a free tier, so you can try it without paying. Outreach starts at $100/month.
- What is Agile CRM best used for?
- Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Outreach is typically brought in for.
- What can Agile CRM do that Outreach cannot?
- Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Outreach covers Sales engagement, Conversation intelligence, Revenue intelligence, Pipeline management. Both handle Slack, Web support.
Answered from the vendors’ own pages
Outreach: What channels does Outreach support for sales engagement?
Outreach enables outreach across email, phone calls, SMS, and social media with multi-channel sequencing and automated cadences.
SourceOutreach: Does Outreach integrate with Salesforce?
Yes, Outreach deeply integrates with Salesforce to automatically log emails, calls, and tasks back to CRM records, keeping both platforms synchronized.
SourceOutreach: Can Outreach sync with calendar systems?
Yes, Outreach syncs calendar events to Salesforce as Events records, supporting two-way synchronization between Outreach meetings and Salesforce Events.
Source