CRM & Sales · head to head
Agile CRM vs Insightly
The short version
- Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Insightly record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier
- They diverge on capability: Agile CRM covers Lead scoring, Insightly covers Deal tracking.
Where they differ
Only the attributes on which Agile CRM and Insightly actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Agile CRM
- Lead scoring
- Email automation
- Marketing automation
- Service desk
- Web forms
- Analytics
Only in Insightly
- Deal tracking
- Project management
- Task management
- Email integration
- Reporting
- Mobile app
- DocuSign
- SOC2
Both cover
- Contact management
- Zapier
- Slack
- Google Drive
- Mailchimp
- GDPR
- Cloud deployment
- Web support
- Multiple languages language support
What people use each for
The jobs each tool is most often brought in to do.
Agile CRM
- Sales managementnot Insightly
- Marketing automationnot Insightly
- Customer servicenot Insightly
Insightly
- CRM with project delivery tracking after the salenot Agile CRM
- Managing leads, opportunities and customer projects in one record setnot Agile CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Agile CRM
- The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.
Insightly
- Record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier
- Workflow automation requires the Professional plan at $49 per user per month
- AI Copilot is metered by query, at 75 on Plus and 100 on Professional
- Mass email is capped daily, at 2,500 on Plus and 10,000 on Enterprise
- CRM, Marketing and Service are sold as three separate products, and Marketing is priced per account by prospect count starting at $99 for 2,000
- Sandboxes and audit logging are Enterprise only at $99 per user per month
Pricing, plan by plan
Agile CRM
Free- FreeFree
- Contact management
- Task management
- Starter$9/month
- Everything in Free
- Email automation
- Landing pages
- Business$39/month
- Everything in Starter
- Advanced analytics
- API access
Insightly
Free- FreeFree
- Up to 2 users
- Contact management
- Plus$29/month
- Everything in Free
- CRM features
- Project management
- Professional$59/month
- Everything in Plus
- Advanced reporting
- Custom fields
Which should you pick?
Choose Agile CRM if
- You need lead scoring.
- You want to start without paying.
- You also want email automation.
Choose Insightly if
- You need deal tracking.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want project management.
Questions people ask
- Is Agile CRM or Insightly better?
- Neither clearly leads. Agile CRM starts at Free and Insightly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Agile CRM or Insightly?
- Agile CRM starts at Free and Insightly at Free.
- Does Agile CRM or Insightly run on more platforms?
- Agile CRM runs on Web. Insightly runs on Web, Ios, Android.
- Can I use Agile CRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Agile CRM best used for?
- Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Insightly is typically brought in for.
- What can Agile CRM do that Insightly cannot?
- Agile CRM covers Lead scoring, Email automation, Marketing automation, Service desk. Insightly covers Deal tracking, Project management, Task management, Email integration. Both handle Contact management, Zapier, Slack, Google Drive.
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