Gongvs
Outreach
Outreach: Sales enablement and engagement platform with conversation intelligence capabilities
Gong
Revenue intelligence platform
As of 30 August 2026, Gong starts at $1600/user-per-year. Gong is a revenue intelligence platform that captures customer interactions, uses AI to analyze them, and delivers insights to help teams win more deals. Softwr lists it under CRM. Gong is made by Gong.io Ltd, launched in 2015, available on Web.
Overview
What Gong does
Gong is a revenue intelligence platform that captures customer interactions, uses AI to analyze them, and delivers insights to help teams win more deals. It provides visibility into what's happening with deals, teams, and markets.
What people use it for
- Call analysis
- Deal forecasting
- Sales coaching
- Win/loss analysis
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Gong.
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Cross-shopped
What people choose instead of Gong
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- GongvsSalesloft
Salesloft: Revenue orchestration platform capturing and analyzing customer conversations
- GongvsClari
Clari: Revenue intelligence platform for forecasting and deal management
- GongvsAviso
Aviso: AI-powered revenue analytics and forecasting platform
Capabilities
Features
Call recording
AI transcription
Deal intelligence
Market intelligence
Team coaching
Salesforce
Integration with Salesforce
HubSpot
Integration with HubSpot
Zoom
Integration with Zoom
Microsoft Teams
Integration with Microsoft Teams
Slack
Integration with Slack
SOC 2 Type II
SOC 2 Type II security feature
GDPR compliant
GDPR compliant security feature
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceDoes Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceWhat conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceDoes Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceBehind it
Who makes Gong
- Company
- Gong.io Ltd
- Based in
- San Francisco, CA
- Founders
- Amit Bendov, Eilon Reshef
Timeline
Gong over time
Keep looking
Where to go from Gong
- Gong alternativesEvery product people weigh against it
- Gong pricingPlans, floors and what the tiers exclude
- Gong badgesWhich rules it meets, and the figure behind each
- All CRM softwareThe full category
- Best CRM softwareThe shortlist, and how it was cut
Best CRM software for
Compare Gong with
- Outreach
- Clari
- Salesforce
- Apollo.io
- Pipedrive
- HubSpot
- Freshsales
- Lusha
- Affinity
- Scratchpad
- LeadSquared
- Vtiger
- Bitrix24
- Clay
- Clearbit
- Less Annoying CRM
- Lusha
- Vtiger
Other CRM software
Faster workspace over Salesforce for sales reps to update pipeline, take notes and manage deals
Free, then $19/mo12 researched notesIndian marketing automation and CRM platform for lead management
From $1,200/yr10 researched notes
Softwr does not host reviews and shows no star rating for Gong, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Gong
Gong alternatives
What people switch to, and what they give up
Gong pricing
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