Freshsalesvs
Outreach
Outreach: Sales execution platform for revenue teams
Freshsales
Smart CRM for growing businesses
As of 30 August 2026, Freshsales starts at $19/month. Freshsales is a cloud-based CRM that helps businesses build stronger relationships with customers. Softwr lists it under CRM. Freshsales is made by Freshworks Inc, launched in 2010, available on Web, iOS, Android.
Overview
What Freshsales does
Freshsales is a cloud-based CRM that helps businesses build stronger relationships with customers. It features AI-powered insights, advanced pipeline management, and seamless integrations to streamline sales processes.
What people use it for
- Sales CRM with built in email, phone and chat
- Managing deals, pipelines and sales sequences
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Freshsales.
- Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
- Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
- Every published price requires annual billing
- The Freddy AI agent is billed separately at $49 per 100 sessions
- Branded documents are a further $19 per user add on
- No contact limits are stated for any tier on the pricing page
Cross-shopped
What people choose instead of Freshsales
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- FreshsalesvsGong
Gong: Revenue intelligence platform
- FreshsalesvsPipedrive
Pipedrive: The CRM that sales teams love to use
- FreshsalesvsSeismic
Seismic: Sales enablement and content management platform
Pricing
What Freshsales costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Starter
$19 /mo
- Contact & account management
- Pipeline management
Growth
$39 /mo
- Everything in Starter
- Sales automation
- Territory management
Pro
$65 /mo
- Everything in Growth
- Forecasting
- Advanced customization
Capabilities
Features
Contact management
Lead scoring
Sales pipeline
Activity tracking
Email sync
AI insights
Workflow automation
Gmail
Integration with Gmail
Outlook
Integration with Outlook
Slack
Integration with Slack
Shopify
Integration with Shopify
WhatsApp
Integration with WhatsApp
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is there a free trial for Freshsales?
Yes, Freshsales offers a 21-day free trial with no credit card required and no strings attached.
SourceHow do I learn pricing for Freshsales?
Pricing is not listed on the main product pages. The site directs users to request a demo or sign up for the free trial to discuss pricing with the sales team.
SourceIs a demo required to see pricing?
The site prominently features demo and trial signup options, suggesting that pricing is discussed during the sales consultation process rather than published as standard tiers.
SourceBehind it
Who makes Freshsales
- Company
- Freshworks Inc
- Based in
- San Mateo, CA
Keep looking
Where to go from Freshsales
- Freshsales alternativesEvery product people weigh against it
- Freshsales pricingPlans, floors and what the tiers exclude
- Freshsales badgesWhich rules it meets, and the figure behind each
- All CRM softwareThe full category
- Best CRM softwareThe shortlist, and how it was cut
Best CRM software for
Compare Freshsales with
- Pipedrive
- Bigin
- Kylas
- Solid Performers
- Gong
- Outreach
- Seismic
- Corefactors AI CRM
- Folk
- Salesforce
- OnePageCRM
- HubSpot
- Snov.io
- Woodpecker
- Agile CRM
- Capsule
- Capsule CRM
- Copper
Other CRM software
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From $9.95/mo12 researched notesLead generation, email verification, outreach automation and CRM platform
Free, then $39/mo9 researched notesCold email and LinkedIn outreach automation platform with pay-per-use pricing
From $7/mo10 researched notes
Softwr does not host reviews and shows no star rating for Freshsales, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Freshsales
Freshsales alternatives
What people switch to, and what they give up
Freshsales pricing
Every tier, and where the cost actually lands
Compare Freshsales
Put it head to head with anything we hold
Freshsales badge
Its rating, and an embed for your own site
Best CRM software alternatives
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Action-first CRM from Ireland that forces every contact to carry a scheduled next step
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Flat rate per month, unlimited users
AGPL open source CRM in PHP that you can self-host free or buy as cloud with seat minimums
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