Sales execution platform for revenue teams
Overview
What Freshsales does
Freshsales is a cloud-based CRM that helps businesses build stronger relationships with customers. It features AI-powered insights, advanced pipeline management, and seamless integrations to streamline sales processes.
What people use it for
- Sales CRM with built in email, phone and chat
- Managing deals, pipelines and sales sequences
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Freshsales.
- Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
- Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
- Every published price requires annual billing
- The Freddy AI agent is billed separately at $49 per 100 sessions
- Branded documents are a further $19 per user add on
- No contact limits are stated for any tier on the pricing page
Pricing
What Freshsales costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Starter
$19 /mo
- Contact & account management
- Pipeline management
Growth
$39 /mo
- Everything in Starter
- Sales automation
- Territory management
Pro
$65 /mo
- Everything in Growth
- Forecasting
- Advanced customization
Capabilities
Features
Contact management
Contact management capability
Lead scoring
Lead scoring capability
Sales pipeline
Sales pipeline capability
Activity tracking
Activity tracking capability
Email sync
Email sync capability
AI insights
AI insights capability
Workflow automation
Workflow automation capability
Gmail
Integration with Gmail
Outlook
Integration with Outlook
Slack
Integration with Slack
Shopify
Integration with Shopify
WhatsApp
Integration with WhatsApp
Behind it
Who makes Freshsales
- Company
- Freshworks Inc
- Based in
- San Mateo, CA
Keep looking
Where to go from Freshsales
- Freshsales alternativesEvery product people weigh against it
- Freshsales pricingPlans, floors and what the tiers exclude
- All CRM Sales softwareThe full category
- Best CRM Sales softwareThe shortlist, and how it was cut
Other CRM Sales software
Revenue intelligence platform
Sales enablement and content management platform
All-in-one CRM and business automation platform
Visual CRM for small teams
Revenue platform for full-funnel accuracy
Softwr does not host reviews and shows no star rating for Freshsales, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Freshsales
Freshsales alternatives
What people switch to, and what they give up
Freshsales pricing
Every tier, and where the cost actually lands
Compare Freshsales
Put it head to head with anything we hold
Freshsales badge
Its rating, and an embed for your own site
Best CRM & Sales software alternatives
Data platform for sales teams
Visual CRM for small teams
All-in-one CRM, Marketing, and Service Software
All-in-one CRM and business automation platform
The customer relationship management CRM
Relationship intelligence platform for professionals
Revenue intelligence platform
Revenue platform for full-funnel accuracy