CRM & Sales · head to head
Clay vs Gong
The short version
- Each has a real cost: Clay two separate meters run at once, actions and data credits, and a plan can exhaust either independently; Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult
- They diverge on capability: Clay covers Data enrichment, Gong covers Call recording.
Where they differ
Only the attributes on which Clay and Gong actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clay
- Data enrichment
- Contact management
- Workflow automation
- Integration
- API access
- Zapier
- GDPR
- Cloud deployment
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Zoom
- Microsoft Teams
- SOC 2 Type II
Both cover
- Salesforce
- HubSpot
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Clay
- Enriching prospect lists from multiple data providers in one tablenot Gong
- Building automated outbound research and outreach workflowsnot Gong
Gong
- Call analysisnot Clay
- Deal forecastingnot Clay
- Sales coachingnot Clay
- Win/loss analysisnot Clay
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clay
- Two separate meters run at once, actions and data credits, and a plan can exhaust either independently
- Data credit overage is sold at a 30% premium over the plan rate, so exceeding the allowance costs more per unit than planning for it
- The free plan allows 500 actions, 100 data credits and 200 rows per table
- The entry paid plan starts at $167 a month, and both paid prices are starting figures rather than fixed
- The free plan cannot buy overage at all, so hitting the limit stops work rather than billing for it
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Pricing, plan by plan
Clay
On request- Pricing upon request$undefined/month
- Data enrichment
- Integration
- Support
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Questions people ask
- Is Clay or Gong better?
- Neither clearly leads. Clay starts at On request and Gong at $1600/user-per-year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clay or Gong?
- Clay starts at On request and Gong at $1600/user-per-year.
- Does Clay or Gong run on more platforms?
- Clay runs on Web. Gong runs on Web, Cloud-based SaaS.
- What is Clay best used for?
- Clay is most often used for enriching prospect lists from multiple data providers in one table, building automated outbound research and outreach workflows. Of those, enriching prospect lists from multiple data providers in one table and building automated outbound research and outreach workflows are not what Gong is typically brought in for.
- What can Clay do that Gong cannot?
- Clay covers Data enrichment, Contact management, Workflow automation, Integration. Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Both handle Salesforce, HubSpot, Slack, Web support.
Answered from the vendors’ own pages
Gong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
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