Is Freshsales or Mailshake better?

Neither clearly leads. Freshsales starts at $19/month and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Freshsales or Mailshake?

Freshsales starts at $19/month and Mailshake at $25/month.

Does Freshsales or Mailshake run on more platforms?

Freshsales runs on Web, Ios, Android. Mailshake runs on web.

What is Freshsales best used for?

Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Mailshake is typically brought in for.

What can Freshsales do that Mailshake cannot?

Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

CRM & Sales · head to head

Freshsales vs Mailshake

Freshsales

CRM & Sales

Smart CRM for growing businesses

From: $19/month
Rated: -

Full review Website

Mailshake

Sales Enablement

Email outreach and sales engagement software for cold email and multichannel sequences

From: $25/month
Rated: -

Full review Website

The short version

Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Mailshake no free trial is offered, unlike some competing outreach tools.
They diverge on capability: Freshsales covers Contact management, Mailshake covers Automated Email Sequences.

Where they differ

Only the attributes on which Freshsales and Mailshake actually diverge.

Attributes where Freshsales and Mailshake differ
Attribute	Freshsales	Mailshake
Starting price	$19/month	$25/month
Platforms	Web, Ios, Android	web
Category	CRM & Sales	Sales Enablement
Founded	2010	2015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

Contact management
Lead scoring
Sales pipeline
Activity tracking
Email sync
AI insights
Workflow automation
Gmail

Only in Mailshake

Automated Email Sequences
Email Warmup & Verification
Data Finder
Unified Inbox
Power Phone Dialer
CRM Integrations
A/B Testing

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

Sales CRM with built in email, phone and chatnot Mailshake
Managing deals, pipelines and sales sequencesnot Mailshake

Mailshake

Running cold email outreach campaigns for sales prospectingnot Freshsales
Automating multi-step follow-up sequences with A/B testingnot Freshsales
Finding and verifying prospect contact data before outreachnot Freshsales
Combining email and phone dialing in one outbound workflownot Freshsales
Managing agency client outreach across separate billing teamsnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
Every published price requires annual billing
The Freddy AI agent is billed separately at $49 per 100 sessions
Branded documents are a further $19 per user add on
No contact limits are stated for any tier on the pricing page

Mailshake

No free trial is offered, unlike some competing outreach tools.
The phone dialer and larger data finder credit allotments are only available on the higher-priced Sales Engagement plan.
Pricing scales per user/email address, which can become costly for larger outbound teams.
CRM integrations (Salesforce, Pipedrive, HubSpot) are limited to the Email Outreach plan and above, unavailable on Starter.

Pricing, plan by plan

Freshsales

$19/month

Starter$19/month
- Contact & account management
- Pipeline management
Growth$39/month
- Everything in Starter
- Sales automation
- Territory management
Pro$65/month
- Everything in Growth
- Forecasting
- Advanced customization

Mailshake

$25/month

Starter$25/month
- 1 email address per account
- 1,500 email sends per month
- Unlimited uploaded contacts and campaigns
Email Outreach$45/month
- 2 email addresses per account
- Unlimited email sends and campaigns
- 50 free data finder credits
Sales Engagement$85/month
- 10 email addresses per account
- 2,500 free data finder credits
- 5 phone numbers with unlimited North America dialer minutes
Agency$undefined/month
- Unlimited email addresses
- All Sales Engagement features
- Custom pricing for agencies

Which should you pick?

Choose Freshsales if

You need contact management.
You work on Web, Ios, Android.
You also want lead scoring.

Freshsales review

Choose Mailshake if

You need automated email sequences.
You work on web.
You also want email warmup & verification.

Mailshake review

Questions people ask

Is Freshsales or Mailshake better?: Neither clearly leads. Freshsales starts at $19/month and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Mailshake?: Freshsales starts at $19/month and Mailshake at $25/month.
Does Freshsales or Mailshake run on more platforms?: Freshsales runs on Web, Ios, Android. Mailshake runs on web.
What is Freshsales best used for?: Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Mailshake is typically brought in for.
What can Freshsales do that Mailshake cannot?: Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

Answered from the vendors’ own pages

Mailshake: How am I charged for Mailshake?

Billing is paid by the team and based on the number of users purchased. Each user allows one connected mail account, so a 3-user plan enables 3 connected mailboxes.

Source

Mailshake: Is there a free trial for Mailshake?

No free trial is offered. Instead, Mailshake provides concierge onboarding, deliverability training, and support resources to new customers.

Source

Mailshake: Can I cancel my Mailshake subscription at any time?

Yes, subscriptions can be cancelled at any time before the renewal date without additional charges, aside from any outstanding prorated costs.

Source

Freshsales vs Mailshake

Freshsales

Mailshake

The short version

Where they differ

What each one covers

Only in Freshsales

Only in Mailshake

What people use each for

Freshsales

Mailshake

Where each one falls short

Freshsales

Mailshake

Pricing, plan by plan

Freshsales

Mailshake

Which should you pick?

Choose Freshsales if

Choose Mailshake if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Freshsales

More on Mailshake

Keep looking

Other head to heads