Is Capsule or Mailshake better?

Neither clearly leads. Capsule starts at $19/month and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Capsule or Mailshake?

Capsule starts at $19/month and Mailshake at $25/month.

Does Capsule or Mailshake run on more platforms?

Capsule runs on Web, Ios, Android. Mailshake runs on web.

What is Capsule best used for?

Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Mailshake is typically brought in for.

What can Capsule do that Mailshake cannot?

Capsule covers Contact management, Deal tracking, Task management, Email sync. Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

CRM & Sales · head to head

Capsule vs Mailshake

Capsule

CRM & Sales

Visual CRM for small teams

From: $19/month
Rated: -

Full review Website

Mailshake

Sales Enablement

Email outreach and sales engagement software for cold email and multichannel sequences

From: $25/month
Rated: -

Full review Website

The short version

Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Mailshake no free trial is offered, unlike some competing outreach tools.
They diverge on capability: Capsule covers Contact management, Mailshake covers Automated Email Sequences.

Where they differ

Only the attributes on which Capsule and Mailshake actually diverge.

Attributes where Capsule and Mailshake differ
Attribute	Capsule	Mailshake
Starting price	$19/month	$25/month
Platforms	Web, Ios, Android	web
Category	CRM & Sales	Sales Enablement
Founded	2008	2015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

Contact management
Deal tracking
Task management
Email sync
Activity timeline
Slack
Zapier
Google Apps

Only in Mailshake

Automated Email Sequences
Email Warmup & Verification
Data Finder
Unified Inbox
Power Phone Dialer
CRM Integrations
A/B Testing

What people use each for

The jobs each tool is most often brought in to do.

Capsule

Simple contact and pipeline CRM for a small teamnot Mailshake
Tracking deals and follow-up tasksnot Mailshake
Linking emails and notes to contact recordsnot Mailshake
Multiple sales pipelines on the paid tiersnot Mailshake

Mailshake

Running cold email outreach campaigns for sales prospectingnot Capsule
Automating multi-step follow-up sequences with A/B testingnot Capsule
Finding and verifying prospect contact data before outreachnot Capsule
Combining email and phone dialing in one outbound workflownot Capsule
Managing agency client outreach across separate billing teamsnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
Per-user prices are not shown as figures on the pricing page, only as tier names
Ultimate is quote-only

Mailshake

No free trial is offered, unlike some competing outreach tools.
The phone dialer and larger data finder credit allotments are only available on the higher-priced Sales Engagement plan.
Pricing scales per user/email address, which can become costly for larger outbound teams.
CRM integrations (Salesforce, Pipedrive, HubSpot) are limited to the Email Outreach plan and above, unavailable on Starter.

Pricing, plan by plan

Capsule

$19/month

Starter$19/month
- Contact management
- Task tracking
Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
Enterprise$99/month
- Everything in Professional
- Custom fields
- API access

Mailshake

$25/month

Starter$25/month
- 1 email address per account
- 1,500 email sends per month
- Unlimited uploaded contacts and campaigns
Email Outreach$45/month
- 2 email addresses per account
- Unlimited email sends and campaigns
- 50 free data finder credits
Sales Engagement$85/month
- 10 email addresses per account
- 2,500 free data finder credits
- 5 phone numbers with unlimited North America dialer minutes
Agency$undefined/month
- Unlimited email addresses
- All Sales Engagement features
- Custom pricing for agencies

Which should you pick?

Choose Capsule if

You need contact management.
You work on Web, Ios, Android.
You also want deal tracking.

Capsule review

Choose Mailshake if

You need automated email sequences.
You work on web.
You also want email warmup & verification.

Mailshake review

Questions people ask

Is Capsule or Mailshake better?: Neither clearly leads. Capsule starts at $19/month and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Mailshake?: Capsule starts at $19/month and Mailshake at $25/month.
Does Capsule or Mailshake run on more platforms?: Capsule runs on Web, Ios, Android. Mailshake runs on web.
What is Capsule best used for?: Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Mailshake is typically brought in for.
What can Capsule do that Mailshake cannot?: Capsule covers Contact management, Deal tracking, Task management, Email sync. Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

Answered from the vendors’ own pages

Mailshake: How am I charged for Mailshake?

Billing is paid by the team and based on the number of users purchased. Each user allows one connected mail account, so a 3-user plan enables 3 connected mailboxes.

Source

Mailshake: Is there a free trial for Mailshake?

No free trial is offered. Instead, Mailshake provides concierge onboarding, deliverability training, and support resources to new customers.

Source

Mailshake: Can I cancel my Mailshake subscription at any time?

Yes, subscriptions can be cancelled at any time before the renewal date without additional charges, aside from any outstanding prorated costs.

Source

Capsule vs Mailshake

Capsule

Mailshake

The short version

Where they differ

What each one covers

Only in Capsule

Only in Mailshake

What people use each for

Capsule

Mailshake

Where each one falls short

Capsule

Mailshake

Pricing, plan by plan

Capsule

Mailshake

Which should you pick?

Choose Capsule if

Choose Mailshake if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Capsule

More on Mailshake

Keep looking

Other head to heads