Softwr

CRM & Sales · head to head

Freshsales vs PandaDoc

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
PandaDoc logo

PandaDoc

Sales Enablement

Document Automation for Revenue Teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only PandaDoc has a free tier, so it costs nothing to try first.
  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; PandaDoc pandaDoc Essentials plan caps out at 2 seats maximum, priced at $19 USD per user per month billed annually (2023 archived pricing page).
  • They diverge on capability: Freshsales covers Contact management, PandaDoc covers Document templates.

Where they differ

Only the attributes on which Freshsales and PandaDoc actually diverge.

Attributes where Freshsales and PandaDoc differ
AttributeFreshsalesPandaDoc
Starting price$19/monthFree
Free tierNoYes
CategoryCRM & SalesSales Enablement
Founded20102013

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in PandaDoc

  • Document templates
  • Electronic signatures
  • Analytics
  • Payment collection
  • CRM integration
  • Salesforce
  • HubSpot
  • Pipedrive

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot PandaDoc
  • Managing deals, pipelines and sales sequencesnot PandaDoc

PandaDoc

  • Customer Successnot Freshsales
  • Document Automationnot Freshsales
  • Proposalsnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

PandaDoc

  • PandaDoc Essentials plan caps out at 2 seats maximum, priced at $19 USD per user per month billed annually (2023 archived pricing page).
  • PandaDoc Business plan is $49 USD per user per month billed annually, with Enterprise pricing requiring direct sales contact (2023 archived pricing page).

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

PandaDoc

Free
  • Free eSignFree
    • Unlimited signatures
    • Document uploads
  • Essentials$19/month
    • Templates
    • Analytics
    • Payments

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose PandaDoc if

  • You need document templates.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want electronic signatures.
PandaDoc review

Questions people ask

Is Freshsales or PandaDoc better?
Neither clearly leads. Freshsales starts at $19/month and PandaDoc at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or PandaDoc?
PandaDoc has a free tier; the other does not. Paid plans start at $19/month for Freshsales and Free for PandaDoc.
Does Freshsales or PandaDoc run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use PandaDoc for free?
Yes. PandaDoc has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what PandaDoc is typically brought in for.
What can Freshsales do that PandaDoc cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. PandaDoc covers Document templates, Electronic signatures, Analytics, Payment collection. Both handle Web support, Ios support, Android support.
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