Is Bitrix24 or Mailshake better?

Neither clearly leads. Bitrix24 starts at Free and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Bitrix24 or Mailshake?

Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $25/month for Mailshake.

Does Bitrix24 or Mailshake run on more platforms?

Bitrix24 runs on Web, Ios, Android. Mailshake runs on web.

Can I use Bitrix24 for free?

Yes. Bitrix24 has a free tier, so you can try it without paying. Mailshake starts at $25/month.

What is Bitrix24 best used for?

Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Mailshake is typically brought in for.

What can Bitrix24 do that Mailshake cannot?

Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

CRM & Sales · head to head

Bitrix24 vs Mailshake

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From: Free
Rated: -

Full review Website

Mailshake

Sales Enablement

Email outreach and sales engagement software for cold email and multichannel sequences

From: $25/month
Rated: -

Full review Website

The short version

Only Bitrix24 has a free tier, so it costs nothing to try first.
Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Mailshake no free trial is offered, unlike some competing outreach tools.
They diverge on capability: Bitrix24 covers Contact management, Mailshake covers Automated Email Sequences.

Where they differ

Only the attributes on which Bitrix24 and Mailshake actually diverge.

Attributes where Bitrix24 and Mailshake differ
Attribute	Bitrix24	Mailshake
Starting price	Free	$25/month
Free tier	Yes	No
Platforms	Web, Ios, Android	web
Category	CRM & Sales	Sales Enablement
Founded	2012	2015

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

Contact management
Sales pipeline
Service desk
Project management
Chat
Automation
Mobile app
Slack

Only in Mailshake

Automated Email Sequences
Email Warmup & Verification
Data Finder
Unified Inbox
Power Phone Dialer
CRM Integrations
A/B Testing

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

CRM and sales pipeline management for a small businessnot Mailshake
Team chat, tasks and project management in one suitenot Mailshake
Telephony and email integrated with customer recordsnot Mailshake
Document storage and collaborationnot Mailshake
Workflow automation and HR records on the higher tiersnot Mailshake

Mailshake

Running cold email outreach campaigns for sales prospectingnot Bitrix24
Automating multi-step follow-up sequences with A/B testingnot Bitrix24
Finding and verifying prospect contact data before outreachnot Bitrix24
Combining email and phone dialing in one outbound workflownot Bitrix24
Managing agency client outreach across separate billing teamsnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

The free plan is limited to 2 users and 5 GB of storage
Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Mailshake

No free trial is offered, unlike some competing outreach tools.
The phone dialer and larger data finder credit allotments are only available on the higher-priced Sales Engagement plan.
Pricing scales per user/email address, which can become costly for larger outbound teams.
CRM integrations (Salesforce, Pipedrive, HubSpot) are limited to the Email Outreach plan and above, unavailable on Starter.

Pricing, plan by plan

Bitrix24

Free

FreeFree
- Up to 12 users
- Basic CRM
- Chat
Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
Professional$199/month
- Everything in Standard
- Dedicated support

Mailshake

$25/month

Starter$25/month
- 1 email address per account
- 1,500 email sends per month
- Unlimited uploaded contacts and campaigns
Email Outreach$45/month
- 2 email addresses per account
- Unlimited email sends and campaigns
- 50 free data finder credits
Sales Engagement$85/month
- 10 email addresses per account
- 2,500 free data finder credits
- 5 phone numbers with unlimited North America dialer minutes
Agency$undefined/month
- Unlimited email addresses
- All Sales Engagement features
- Custom pricing for agencies

Which should you pick?

Choose Bitrix24 if

You need contact management.
You want to start without paying.
You work on Web, Ios, Android.
You also want sales pipeline.

Bitrix24 review

Choose Mailshake if

You need automated email sequences.
You work on web.
You also want email warmup & verification.

Mailshake review

Questions people ask

Is Bitrix24 or Mailshake better?: Neither clearly leads. Bitrix24 starts at Free and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Mailshake?: Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $25/month for Mailshake.
Does Bitrix24 or Mailshake run on more platforms?: Bitrix24 runs on Web, Ios, Android. Mailshake runs on web.
Can I use Bitrix24 for free?: Yes. Bitrix24 has a free tier, so you can try it without paying. Mailshake starts at $25/month.
What is Bitrix24 best used for?: Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Mailshake is typically brought in for.
What can Bitrix24 do that Mailshake cannot?: Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

Answered from the vendors’ own pages

Mailshake: How am I charged for Mailshake?

Billing is paid by the team and based on the number of users purchased. Each user allows one connected mail account, so a 3-user plan enables 3 connected mailboxes.

Source

Mailshake: Is there a free trial for Mailshake?

No free trial is offered. Instead, Mailshake provides concierge onboarding, deliverability training, and support resources to new customers.

Source

Mailshake: Can I cancel my Mailshake subscription at any time?

Yes, subscriptions can be cancelled at any time before the renewal date without additional charges, aside from any outstanding prorated costs.

Source

Bitrix24 vs Mailshake

Bitrix24

Mailshake

The short version

Where they differ

What each one covers

Only in Bitrix24

Only in Mailshake

What people use each for

Bitrix24

Mailshake

Where each one falls short

Bitrix24

Mailshake

Pricing, plan by plan

Bitrix24

Mailshake

Which should you pick?

Choose Bitrix24 if

Choose Mailshake if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Bitrix24

More on Mailshake

Keep looking

Other head to heads