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CRM & Sales · head to head

Freshsales vs Mindtickle

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
Mindtickle logo

Mindtickle

Sales Enablement

Revenue Productivity Platform

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Mindtickle no free trial available, making evaluation harder for smaller teams
  • They diverge on capability: Freshsales covers Contact management, Mindtickle covers Sales onboarding.

Where they differ

Only the attributes on which Freshsales and Mindtickle actually diverge.

Attributes where Freshsales and Mindtickle differ
AttributeFreshsalesMindtickle
Starting price$19/month$30/month
CategoryCRM & SalesSales Enablement
Founded20102012

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in Mindtickle

  • Sales onboarding
  • Training programs
  • Coaching
  • Conversation intelligence
  • Analytics
  • Salesforce
  • HubSpot
  • Zoom

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Mindtickle
  • Managing deals, pipelines and sales sequencesnot Mindtickle

Mindtickle

  • Customer Successnot Freshsales
  • Revenue Productivitynot Freshsales
  • Sales Trainingnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Mindtickle

  • No free trial available, making evaluation harder for smaller teams
  • Requires sales consultation for pricing, making budget planning difficult
  • Implementation costs can range from $3,000 to $5,000 in addition to licensing

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Mindtickle

$30/month
  • Essential$30/month
    • Onboarding
    • Training
    • Basic coaching
  • Professional$75/month
    • Conversation intelligence
    • Analytics
    • Custom programs

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose Mindtickle if

  • You need sales onboarding.
  • You work on Web, Ios, Android.
  • You also want training programs.
Mindtickle review

Questions people ask

Is Freshsales or Mindtickle better?
Neither clearly leads. Freshsales starts at $19/month and Mindtickle at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Mindtickle?
Freshsales starts at $19/month and Mindtickle at $30/month.
Does Freshsales or Mindtickle run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Mindtickle is typically brought in for.
What can Freshsales do that Mindtickle cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Mindtickle covers Sales onboarding, Training programs, Coaching, Conversation intelligence. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Mindtickle: What are Mindtickle's core platform capabilities?

Mindtickle provides AI-powered sales enablement combining on-the-job learning with customer engagement, including features like sales training, coaching, digital sales rooms, conversation intelligence, and readiness analytics.

Source
Mindtickle: Does Mindtickle offer analytics on sales training effectiveness?

Yes, Mindtickle provides powerful analytics and insights tracking how sellers engage with training and how that training impacts skill development and sales performance.

Source
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