Is Capsule CRM or Mailshake better?

Neither clearly leads. Capsule CRM starts at Free and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Capsule CRM or Mailshake?

Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $25/month for Mailshake.

Does Capsule CRM or Mailshake run on more platforms?

Capsule CRM runs on Web. Mailshake runs on web.

Can I use Capsule CRM for free?

Yes. Capsule CRM has a free tier, so you can try it without paying. Mailshake starts at $25/month.

What can Capsule CRM do that Mailshake cannot?

Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

CRM & Sales · head to head

Capsule CRM vs Mailshake

Capsule CRM

CRM & Sales

The customer relationship management CRM

From: Free
Rated: -

Full review Website

Mailshake

Sales Enablement

Email outreach and sales engagement software for cold email and multichannel sequences

From: $25/month
Rated: -

Full review Website

The short version

Only Capsule CRM has a free tier, so it costs nothing to try first.
Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Mailshake no free trial is offered, unlike some competing outreach tools.

Where they differ

Only the attributes on which Capsule CRM and Mailshake actually diverge.

Attributes where Capsule CRM and Mailshake differ
Attribute	Capsule CRM	Mailshake
Starting price	Free	$25/month
Pricing model	freemium	subscription
Free tier	Yes	No
Category	CRM & Sales	Sales Enablement
Founded	Unknown	2015

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that Mailshake does not also cover.

Only in Mailshake

Automated Email Sequences
Email Warmup & Verification
Data Finder
Unified Inbox
Power Phone Dialer
CRM Integrations
A/B Testing

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Mailshake

Running cold email outreach campaigns for sales prospectingnot Capsule CRM
Automating multi-step follow-up sequences with A/B testingnot Capsule CRM
Finding and verifying prospect contact data before outreachnot Capsule CRM
Combining email and phone dialing in one outbound workflownot Capsule CRM
Managing agency client outreach across separate billing teamsnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Mailshake

No free trial is offered, unlike some competing outreach tools.
The phone dialer and larger data finder credit allotments are only available on the higher-priced Sales Engagement plan.
Pricing scales per user/email address, which can become costly for larger outbound teams.
CRM integrations (Salesforce, Pipedrive, HubSpot) are limited to the Email Outreach plan and above, unavailable on Starter.

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Mailshake

$25/month

Starter$25/month
- 1 email address per account
- 1,500 email sends per month
- Unlimited uploaded contacts and campaigns
Email Outreach$45/month
- 2 email addresses per account
- Unlimited email sends and campaigns
- 50 free data finder credits
Sales Engagement$85/month
- 10 email addresses per account
- 2,500 free data finder credits
- 5 phone numbers with unlimited North America dialer minutes
Agency$undefined/month
- Unlimited email addresses
- All Sales Engagement features
- Custom pricing for agencies

Which should you pick?

Choose Capsule CRM if

You want to start without paying.

Capsule CRM review

Choose Mailshake if

You need automated email sequences.
You work on web.
You also want email warmup & verification.

Mailshake review

Questions people ask

Is Capsule CRM or Mailshake better?: Neither clearly leads. Capsule CRM starts at Free and Mailshake at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Mailshake?: Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $25/month for Mailshake.
Does Capsule CRM or Mailshake run on more platforms?: Capsule CRM runs on Web. Mailshake runs on web.
Can I use Capsule CRM for free?: Yes. Capsule CRM has a free tier, so you can try it without paying. Mailshake starts at $25/month.
What can Capsule CRM do that Mailshake cannot?: Mailshake covers Automated Email Sequences, Email Warmup & Verification, Data Finder, Unified Inbox.

Answered from the vendors’ own pages

Mailshake: How am I charged for Mailshake?

Billing is paid by the team and based on the number of users purchased. Each user allows one connected mail account, so a 3-user plan enables 3 connected mailboxes.

Source

Mailshake: Is there a free trial for Mailshake?

No free trial is offered. Instead, Mailshake provides concierge onboarding, deliverability training, and support resources to new customers.

Source

Mailshake: Can I cancel my Mailshake subscription at any time?

Yes, subscriptions can be cancelled at any time before the renewal date without additional charges, aside from any outstanding prorated costs.

Source

Capsule CRM vs Mailshake

Capsule CRM

Mailshake

The short version

Where they differ

What each one covers

Only in Capsule CRM

Only in Mailshake

What people use each for

Capsule CRM

Mailshake

Where each one falls short

Capsule CRM

Mailshake

Pricing, plan by plan

Capsule CRM

Mailshake

Which should you pick?

Choose Capsule CRM if

Choose Mailshake if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Capsule CRM

More on Mailshake

Keep looking

Other head to heads