Is Aircall or Klaviyo better?

Neither clearly leads. Aircall starts at $30/month and Klaviyo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Aircall or Klaviyo?

Klaviyo has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for Klaviyo.

Does Aircall or Klaviyo run on more platforms?

Aircall runs on Web, Ios, Android, Desktop. Klaviyo runs on Web.

Can I use Klaviyo for free?

Yes. Klaviyo has a free tier, so you can try it without paying. Aircall starts at $30/month.

What is Aircall best used for?

Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Klaviyo is typically brought in for.

What can Aircall do that Klaviyo cannot?

Aircall covers Cloud phone, IVR, Call routing, Power dialer. Klaviyo covers Email marketing, SMS marketing, Push notifications, Marketing automation.

Telecommunications · head to head

Aircall vs Klaviyo

Aircall

Telecommunications

Cloud phone system for modern business

From: $30/month
Rated: -

Full review Website

Klaviyo

Email Marketing

The email and SMS marketing platform for ecommerce

From: Free
Rated: -

Full review Website

The short version

Only Klaviyo has a free tier, so it costs nothing to try first.
Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Klaviyo the free plan caps active profiles at 250 and sends at 500 emails a month
They diverge on capability: Aircall covers Cloud phone, Klaviyo covers Email marketing.

Where they differ

Only the attributes on which Aircall and Klaviyo actually diverge.

Attributes where Aircall and Klaviyo differ
Attribute	Aircall	Klaviyo
Starting price	$30/month	Free
Pricing model	Unknown	freemium
Free tier	No	Yes
Platforms	Web, Ios, Android, Desktop	Web
Category	Telecommunications	Email Marketing
Founded	2014	2012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

Cloud phone
IVR
Call routing
Power dialer
Analytics
Call recording
Integrations
Salesforce

Only in Klaviyo

Email marketing
SMS marketing
Push notifications
Marketing automation
Segmentation
A/B testing
Reporting & analytics
Ecommerce integrations

What people use each for

The jobs each tool is most often brought in to do.

Aircall

Cloud phone system for sales and support teamsnot Klaviyo
Call routing, IVR and shared numbersnot Klaviyo
Logging calls against CRM records through integrationsnot Klaviyo
Power dialling outbound lists on the Professional tiernot Klaviyo
SMS and MMS alongside voicenot Klaviyo

Klaviyo

Email and SMS marketing automation for ecommerce storesnot Aircall
Segmenting customers on purchase and behaviour datanot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

A minimum of 3 users on the published plans, rising to 25 on the Custom tier
Essentials is limited to 3 teams; unlimited teams need Professional
Salesforce CTI, the power dialer and advanced analytics all require Professional
SSO, API support and an SLA are Custom tier only
AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Klaviyo

The free plan caps active profiles at 250 and sends at 500 emails a month
Pricing scales with stored profile count rather than with messages sent, so an unengaged list costs the same as an active one
SMS is metered separately, with only $5 of mobile messages included on the free plan
Paid tier prices are not published on the pricing page and depend on profile count

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Klaviyo

Free

FreeFree
- Up to 500 contacts
- Unlimited campaigns
- Basic automation
Pro$20/month
- Unlimited contacts
- SMS campaigns
- Advanced automation

Which should you pick?

Choose Aircall if

You need cloud phone.
You work on Web, Ios, Android, Desktop.
You also want ivr.

Aircall review

Choose Klaviyo if

You need email marketing.
You want to start without paying.
You also want sms marketing.

Klaviyo review

Questions people ask

Is Aircall or Klaviyo better?: Neither clearly leads. Aircall starts at $30/month and Klaviyo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Klaviyo?: Klaviyo has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for Klaviyo.
Does Aircall or Klaviyo run on more platforms?: Aircall runs on Web, Ios, Android, Desktop. Klaviyo runs on Web.
Can I use Klaviyo for free?: Yes. Klaviyo has a free tier, so you can try it without paying. Aircall starts at $30/month.
What is Aircall best used for?: Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Klaviyo is typically brought in for.
What can Aircall do that Klaviyo cannot?: Aircall covers Cloud phone, IVR, Call routing, Power dialer. Klaviyo covers Email marketing, SMS marketing, Push notifications, Marketing automation.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source

Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source

Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source

Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source

Aircall vs Klaviyo

Aircall

Klaviyo

The short version

Where they differ

What each one covers

Only in Aircall

Only in Klaviyo

What people use each for

Aircall

Klaviyo

Where each one falls short

Aircall

Klaviyo

Pricing, plan by plan

Aircall

Klaviyo

Which should you pick?

Choose Aircall if

Choose Klaviyo if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Aircall

More on Klaviyo

Keep looking

Other head to heads