Is Aircall or Loops better?

Neither clearly leads. Aircall starts at $30/month and Loops at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Aircall or Loops?

Aircall starts at $30/month and Loops at On request.

Does Aircall or Loops run on more platforms?

Aircall runs on Web, Ios, Android, Desktop. Loops runs on Web.

What is Aircall best used for?

Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Loops is typically brought in for.

What can Aircall do that Loops cannot?

Aircall covers Cloud phone, IVR, Call routing, Power dialer.

Telecommunications · head to head

Aircall vs Loops

Aircall

Telecommunications

Cloud phone system for modern business

From: $30/month
Rated: -

Full review Website

Loops

Email Marketing

Email platform for modern startups

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Loops pricing is metered at $0.10 per 1,000 emails on top of the contact-based plan tier, adding a variable cost beyond the base subscription

Where they differ

Only the attributes on which Aircall and Loops actually diverge.

Attributes where Aircall and Loops differ
Attribute	Aircall	Loops
Starting price	$30/month	On request
Pricing model	Unknown	usage-based
Platforms	Web, Ios, Android, Desktop	Web
Category	Telecommunications	Email Marketing
Founded	2014	Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

Cloud phone
IVR
Call routing
Power dialer
Analytics
Call recording
Integrations
Salesforce

Only in Loops

Nothing recorded that Aircall does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Aircall

Cloud phone system for sales and support teamsnot Loops
Call routing, IVR and shared numbersnot Loops
Logging calls against CRM records through integrationsnot Loops
Power dialling outbound lists on the Professional tiernot Loops
SMS and MMS alongside voicenot Loops

Loops

No use cases recorded yet. See the Loops review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

A minimum of 3 users on the published plans, rising to 25 on the Custom tier
Essentials is limited to 3 teams; unlimited teams need Professional
Salesforce CTI, the power dialer and advanced analytics all require Professional
SSO, API support and an SLA are Custom tier only
AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Loops

Pricing is metered at $0.10 per 1,000 emails on top of the contact-based plan tier, adding a variable cost beyond the base subscription

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Loops

On request

No published plan breakdown. See the Loops review.

Which should you pick?

Choose Aircall if

You need cloud phone.
You work on Web, Ios, Android, Desktop.
You also want ivr.

Aircall review

Choose Loops if

Nothing in the data separates Loops from Aircall on the points above - pick on price and on how each one feels to use.

Loops review

Questions people ask

Is Aircall or Loops better?: Neither clearly leads. Aircall starts at $30/month and Loops at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Loops?: Aircall starts at $30/month and Loops at On request.
Does Aircall or Loops run on more platforms?: Aircall runs on Web, Ios, Android, Desktop. Loops runs on Web.
What is Aircall best used for?: Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Loops is typically brought in for.
What can Aircall do that Loops cannot?: Aircall covers Cloud phone, IVR, Call routing, Power dialer.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source

Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source

Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source

Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source

Aircall vs Loops

Aircall

Loops

The short version

Where they differ

What each one covers

Only in Aircall

Only in Loops

What people use each for

Aircall

Loops

Where each one falls short

Aircall

Loops

Pricing, plan by plan

Aircall

Loops

Which should you pick?

Choose Aircall if

Choose Loops if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Aircall

More on Loops

Keep looking

Other head to heads