Email Marketing · head to head
Klaviyo vs OneSignal

Klaviyo
Email Marketing
The email and SMS marketing platform for ecommerce
- From
- Free
- Rated
- -
OneSignal
Telecommunications
Customer engagement and messaging, without the complexity
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Klaviyo the free plan caps active profiles at 250 and sends at 500 emails a month; OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
Where they differ
Only the attributes on which Klaviyo and OneSignal actually diverge.
Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Klaviyo
- Email marketing
- SMS marketing
- Push notifications
- Marketing automation
- Segmentation
- A/B testing
- Reporting & analytics
- Ecommerce integrations
Only in OneSignal
Nothing recorded that Klaviyo does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Klaviyo
- Email and SMS marketing automation for ecommerce storesnot OneSignal
- Segmenting customers on purchase and behaviour datanot OneSignal
OneSignal
No use cases recorded yet. See the OneSignal review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Klaviyo
- The free plan caps active profiles at 250 and sends at 500 emails a month
- Pricing scales with stored profile count rather than with messages sent, so an unengaged list costs the same as an active one
- SMS is metered separately, with only $5 of mobile messages included on the free plan
- Paid tier prices are not published on the pricing page and depend on profile count
OneSignal
- Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
- Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier
Pricing, plan by plan
Klaviyo
Free- FreeFree
- Up to 500 contacts
- Unlimited campaigns
- Basic automation
- Pro$20/month
- Unlimited contacts
- SMS campaigns
- Advanced automation
OneSignal
FreeNo published plan breakdown. See the OneSignal review.
Which should you pick?
Choose Klaviyo if
- You need email marketing.
- You want to start without paying.
- You also want sms marketing.
Questions people ask
- Is Klaviyo or OneSignal better?
- Neither clearly leads. Klaviyo starts at Free and OneSignal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Klaviyo or OneSignal?
- Klaviyo starts at Free and OneSignal at Free.
- Does Klaviyo or OneSignal run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Klaviyo for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Klaviyo best used for?
- Klaviyo is most often used for email and sms marketing automation for ecommerce stores, segmenting customers on purchase and behaviour data. Of those, email and sms marketing automation for ecommerce stores and segmenting customers on purchase and behaviour data are not what OneSignal is typically brought in for.
- What can Klaviyo do that OneSignal cannot?
- Klaviyo covers Email marketing, SMS marketing, Push notifications, Marketing automation.
Related pages
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- Klaviyo vs Genesys Cloud
- Klaviyo vs RingCentral
- OneSignal vs ActiveCampaign
- OneSignal vs AWeber
- OneSignal vs Brevo
- OneSignal vs EmailOctopus
- OneSignal vs Flodesk
- OneSignal vs GetResponse
- OneSignal vs Instantly
- OneSignal vs Loops
- OneSignal vs MailerLite
- OneSignal vs Mailjet
- OneSignal vs Omnisend
- OneSignal vs RD Station Marketing
- OneSignal vs SendGrid
- OneSignal vs Aircall
- OneSignal vs Talkdesk
- OneSignal vs Five9
- OneSignal vs NICE CXone
- OneSignal vs Twilio
- OneSignal vs Vonage
- OneSignal vs Whereby
- OneSignal vs 8x8
- OneSignal vs Dialpad
- OneSignal vs Genesys Cloud
- OneSignal vs RingCentral
