Softwr

Telecommunications · head to head

Aircall vs OneSignal

Aircall logo

Aircall

Telecommunications

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
OneSignal logo

OneSignal

Telecommunications

Customer engagement and messaging, without the complexity

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only OneSignal has a free tier, so it costs nothing to try first.
  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Aircall and OneSignal actually diverge.

Attributes where Aircall and OneSignal differ
AttributeAircallOneSignal
Starting price$30/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Ios, Android, DesktopWeb
Founded2014Unknown

Identical on both: user rating (Not yet rated), category (Telecommunications).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • Salesforce

Only in OneSignal

Nothing recorded that Aircall does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot OneSignal
  • Call routing, IVR and shared numbersnot OneSignal
  • Logging calls against CRM records through integrationsnot OneSignal
  • Power dialling outbound lists on the Professional tiernot OneSignal
  • SMS and MMS alongside voicenot OneSignal

OneSignal

  • Sending push notifications to mobile app users when orders shipnot Aircall
  • Triggering email confirmations based on form submission eventsnot Aircall
  • Creating multi-step SMS and email journeys for onboarding usersnot Aircall
  • Sending in-app messages to users abandoning checkout flowsnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

OneSignal

  • Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

OneSignal

Free
  • FreeFree
    • 10,000 free email sends/month
    • Unlimited mobile push
    • Basic analytics and automation
  • Growth$19/month
    • Base platform fee plus usage costs
    • Mobile push: $0.012 per monthly active user
    • Web push: $0.004 per subscriber
  • Professional$undefined/mo
    • Custom annual pricing
    • All Growth features plus SMS/RCS messaging
    • 24/7 prioritized support
  • Enterprise$undefined/mo
    • Custom annual pricing
    • Unlimited personalization
    • Dedicated success manager

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose OneSignal if

  • You want to start without paying.
OneSignal review

Questions people ask

Is Aircall or OneSignal better?
Neither clearly leads. Aircall starts at $30/month and OneSignal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or OneSignal?
OneSignal has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for OneSignal.
Does Aircall or OneSignal run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. OneSignal runs on Web.
Can I use OneSignal for free?
Yes. OneSignal has a free tier, so you can try it without paying. Aircall starts at $30/month.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what OneSignal is typically brought in for.
What can Aircall do that OneSignal cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
OneSignal: How much does OneSignal cost?

OneSignal offers a free tier with 10,000 free email sends/month and unlimited mobile push. Growth plan starts at $19/month plus usage-based charges for mobile push ($0.012 per monthly active user) and web push ($0.004 per subscriber).

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
OneSignal: Does OneSignal offer a free version?

Yes, OneSignal's free plan includes 10,000 free email sends per month, unlimited mobile push, basic analytics and automation, with up to 1 active journey and 2 message steps.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
OneSignal: What are OneSignal's email costs beyond the free tier?

After the 20,000 free email sends/month included in the Growth plan, OneSignal charges $1.50 per 1,000 additional emails.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
OneSignal: What is included in the Professional plan?

OneSignal's Professional plan includes custom annual pricing, all Growth features plus SMS/RCS messaging, 24/7 prioritized support, and optional dedicated IP for email.

Source
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