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Software · head to head

Aircall vs Mailjet

Aircall logo

Aircall

Software

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Mailjet logo

Mailjet

Software

Email API, SMTP relay and campaign platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mailjet has a free tier, so it costs nothing to try first.
  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Mailjet free plan caps at 6,000 emails per month with a hard 200 emails per day limit

Where they differ

Only the attributes on which Aircall and Mailjet actually diverge.

Attributes where Aircall and Mailjet differ
AttributeAircallMailjet
Starting price$30/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Ios, Android, DesktopWeb
Founded2014Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • Salesforce

Only in Mailjet

Nothing recorded that Aircall does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Mailjet
  • Call routing, IVR and shared numbersnot Mailjet
  • Logging calls against CRM records through integrationsnot Mailjet
  • Power dialling outbound lists on the Professional tiernot Mailjet
  • SMS and MMS alongside voicenot Mailjet

Mailjet

No use cases recorded yet. See the Mailjet review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Mailjet

  • Free plan caps at 6,000 emails per month with a hard 200 emails per day limit
  • Starter plan is capped at 2,000 contacts; unlimited contacts require the Essential tier
  • Email credits do not roll over and unused emails expire at the end of each billing cycle
  • Essential and Premium plans both cap at 15,000 emails per month for $17 and $27 respectively, so the price increase buys other features, not more volume

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Mailjet

Free

No published plan breakdown. See the Mailjet review.

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Mailjet if

  • You want to start without paying.
Mailjet review

Questions people ask

Is Aircall or Mailjet better?
Neither clearly leads. Aircall starts at $30/month and Mailjet at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Mailjet?
Mailjet has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for Mailjet.
Does Aircall or Mailjet run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Mailjet runs on Web.
Can I use Mailjet for free?
Yes. Mailjet has a free tier, so you can try it without paying. Aircall starts at $30/month.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Mailjet is typically brought in for.
What can Aircall do that Mailjet cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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