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Customer Support Software - Best Tools & Applications

Customer support software enables businesses to deliver exceptional customer service across multiple channels. These platforms centralize customer inquiries, automate routine tasks, and provide agents with the tools they need to resolve issues quickly and effectively.

29
Products
4.4
Avg Rating
73430
Reviews

Top Customer Support Software Solutions

Explore our curated collection of 29 Customer Support software tools designed to streamline your business operations. Each solution has been carefully evaluated based on features, pricing, user reviews, and overall value proposition to help you make informed decisions.

⭐ Highest Rated

4.7/5.0 average rating

💰 Free Options

11 free or freemium tools

🏢 Enterprise Ready

29 verified enterprise solutions

Salesforce Service Cloud

VerifiedFeatured

Salesforce Service Cloud

Customer service software that powers loyalty

4.3(15000)
$25/month

ServiceNow

VerifiedFeatured

ServiceNow

The world works with ServiceNow

4.4(12000)
$/month

Jira Service Management

VerifiedFreeFeatured

Jira Service Management

High-velocity service management

4.3(8500)
$0/month

HubSpot Service Hub

VerifiedFreeFeatured

HubSpot Service Hub

Customer service software for scaling companies

4.4(5600)
$0/month

Zoho Desk

VerifiedFreeFeatured

Zoho Desk

Context-aware help desk software

4.4(4500)
$0/month

Freshservice

VerifiedFeatured

Freshservice

Modern IT service management

4.5(4200)
$19/month

Freshworks Customer Service Suite

VerifiedFree

Freshworks Customer Service Suite

Unified customer service powered by AI

4.4(2800)
$0/month

Amazon Connect

VerifiedFreeFeatured

Amazon Connect

Cloud contact center from AWS

4.3(2500)
$0/month

Help Scout

VerifiedFreeFeatured

Help Scout

Customer service software that people love

4.6(2500)
$20/month

Front

VerifiedFeatured

Front

Where teams collaborate on customer communication

4.5(1800)
$19/month

Podium

VerifiedFeatured

Podium

Messaging platform for local businesses

4.3(1500)
$249/month

LiveAgent

VerifiedFree

LiveAgent

All-in-one help desk software

4.5(1500)
$0/month

Groove

Verified

Groove

Simple, powerful support for growing businesses

4.5(1200)
$12/month

Hiver

VerifiedFree

Hiver

Gmail-based help desk

4.6(1100)
$0/month

RingCentral Contact Center

Verified

RingCentral Contact Center

Intelligent, connected, omnichannel contact center

4.2(900)
$/month

Re:amaze

Verified

Re:amaze

Customer messaging for online businesses

4.5(900)
$29/month

8x8 Contact Center

Verified

8x8 Contact Center

Integrated cloud communications and contact center

4.1(800)
$85/month

Sprinklr Service

VerifiedFeatured

Sprinklr Service

Unified customer experience management

4.2(800)
$/month

Kustomer

VerifiedFeatured

Kustomer

The future of customer service

4.4(700)
$89/month

Klaus

Verified

Klaus

AI-powered quality management for support teams

4.7(650)
$25/month

Dialpad Contact Center

Verified

Dialpad Contact Center

AI-powered cloud contact center

4.4(600)
$95/month

HappyFox

Verified

HappyFox

Help desk software for happy customers

4.4(600)
$29/month

Gladly

VerifiedFeatured

Gladly

Radically personal customer service

4.7(600)
$180/month

Missive

VerifiedFree

Missive

Team inbox and chat for productive teams

4.7(500)
$0/month

Dixa

Verified

Dixa

Customer friendship platform

4.5(500)
$39/month

Chatwoot

VerifiedFreeFeatured

Chatwoot

Open-source customer engagement platform

4.5(450)
$0/month

Customerly

VerifiedFree

Customerly

Customer service suite with live chat and automation

4.6(350)
$0/month

DelightChat

Verified

DelightChat

Omnichannel customer support for D2C brands

4.5(200)
$49/month

SupportBee

Verified

SupportBee

Simple email ticketing for small teams

4.4(180)
$13/month

Customer Support Software FAQ

Everything you need to know about Customer Support software solutions

Best Customer Support Software [2026] | Softwr | Softwr