Re:amazevs
Kustomer
Kustomer: The future of customer service
Re:amaze
Customer messaging for online businesses
As of 30 August 2026, Re:amaze has a free plan and paid plans start at $29/month. Re:amaze is a customer support, live chat, and helpdesk platform for online businesses. Softwr lists it under Customer Support. Re:amaze is made by GoDaddy (Re:amaze), launched in 2012, available on Web, iOS, Android.
Overview
What Re:amaze does
Re:amaze is a customer support, live chat, and helpdesk platform for online businesses. It integrates with e-commerce platforms and supports multiple channels.
What people use it for
- Customer service and support for small to mid-size teams
- Multi-channel communication management across email, chat, SMS, and voice
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Re:amaze.
- AI resolutions are metered per plan at 5, 10 and 20 a month, with each additional resolution at $0.85
- The flat rate Starter plan at $59 a month caps responded conversations at 500
- SMS, voice, multiple brands and a custom domain all require the Pro plan at $49 per team member
- Departments, custom roles, shift management and satisfaction ratings are Plus only at $69 per team member
- The 10% saving requires annual billing
Cross-shopped
What people choose instead of Re:amaze
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Re:amazevsFront
Front: Where teams collaborate on customer communication
- Re:amazevsGroove
Groove: Simple, powerful support for growing businesses
- Re:amazevsFreshdesk
Freshdesk: Delight your customers, effortlessly
Pricing
What Re:amaze costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Basic
$29 /mo
- Unlimited email inboxes, live chat, social media channels
- Public/internal FAQ, workflow automation, chatbots
- Basic reporting and Re:amaze AI Agent
- Per team member billing
Pro
$49 /mo
- All Basic features plus multiple brand management
- Live visitor tracking, advanced reporting
- SMS and voice channels, custom domain, AI Intents
- Per team member billing
Plus
$69 /mo
- All Pro features plus live screensharing (Peek)
- Department management, staff performance reporting
- Shifts/vacation tracking, custom roles, video calls
- Per team member billing
- Most popular tier
Starter
$59 /mo
- All Basic plan features for unlimited team members
- Limited to 500 responded conversations monthly
- Flat rate billing regardless of team size
Capabilities
Features
Multi-channel inbox
Live chat
FAQ center
Chatbots
Automation
Push campaigns
Shopify
Integration with Shopify
BigCommerce
Integration with BigCommerce
WooCommerce
Integration with WooCommerce
Stripe
Integration with Stripe
Slack
Integration with Slack
SSL
SSL security feature
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is there a free trial for Re:amaze?
Yes, Re:amaze offers a 14-day free trial that includes all Plus plan features. No credit card is required and there are no cancellation fees.
SourceHow much does Re:amaze cost per team member?
Basic costs $29 per team member monthly, Pro costs $49, and Plus costs $69. An annual billing option provides 10 percent savings across all tiers.
SourceBehind it
Who makes Re:amaze
- Company
- GoDaddy (Re:amaze)
- Based in
- Scottsdale, AZ
Keep looking
Where to go from Re:amaze
- Re:amaze alternativesEvery product people weigh against it
- Re:amaze pricingPlans, floors and what the tiers exclude
- Re:amaze badgesWhich rules it meets, and the figure behind each
- All Customer Support softwareThe full category
- Best Customer Support softwareThe shortlist, and how it was cut
Best Customer Support software for
Compare Re:amaze with
- Freshdesk
- Groove
- Kustomer
- Front
- Chatwoot
- Zoho Desk
- Customerly
- LiveAgent
- Missive
- SupportBee
- Richpanel
- HelpCrunch
- Salesforce Service Cloud
- Sprinklr Service
- 8x8 Contact Center
- Alvaria
- Ameyo
- Zoho Desk
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Softwr does not host reviews and shows no star rating for Re:amaze, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Re:amaze
Re:amaze alternatives
What people switch to, and what they give up
Re:amaze pricing
Every tier, and where the cost actually lands
Compare Re:amaze
Put it head to head with anything we hold
Re:amaze badge
Its rating, and an embed for your own site
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