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HappyFox
Help desk software for happy customers
As of 30 August 2026, HappyFox starts at $29/month. HappyFox is a practical help desk and customer support software that helps businesses manage tickets, automate workflows, and provide self-service. Softwr lists it under Customer Support. HappyFox is made by HappyFox Inc, launched in 2012, available on Web, iOS, Android.
Overview
What HappyFox does
HappyFox is a practical help desk and customer support software that helps businesses manage tickets, automate workflows, and provide self-service.
What people use it for
- Help desk ticketing across email, chat and phone
- Managing internal and customer support requests in one queue
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about HappyFox.
- Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
- Basic plan limited to 5 agents
- Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)
Cross-shopped
What people choose instead of HappyFox
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- HappyFoxvsFront
Front: Where teams collaborate on customer communication
- HappyFoxvsGroove
Groove: Simple, powerful support for growing businesses
- HappyFoxvsFreshdesk
Freshdesk: Delight your customers, effortlessly
Pricing
What HappyFox costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Mighty
$29 /mo
- Omnichannel ticketing
- SLA management
- Basic reporting
Fantastic
$49 /mo
- Everything in Mighty
- Custom fields
- Asset management
Enterprise
$69 /mo
- Everything in Fantastic
- Task management
- Advanced automation
Enterprise Plus
$89 /mo
- Agent scripting
- Custom roles
- Sandbox
Capabilities
Features
Ticketing
Knowledge base
Automation
SLA management
Self-service portal
Reporting
Salesforce
Integration with Salesforce
Slack
Integration with Slack
Microsoft Teams
Integration with Microsoft Teams
Jira
Integration with Jira
Zapier
Integration with Zapier
SOC2
SOC2 security feature
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Does HappyFox offer a free trial?
Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.
SourceWhat is HappyFox's pricing model?
HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.
SourceWhat discounts does HappyFox offer?
HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.
SourceBehind it
Who makes HappyFox
- Company
- HappyFox Inc
- Based in
- Irvine, CA
Keep looking
Where to go from HappyFox
- HappyFox alternativesEvery product people weigh against it
- HappyFox pricingPlans, floors and what the tiers exclude
- HappyFox badgesWhich rules it meets, and the figure behind each
- All Customer Support softwareThe full category
- Best Customer Support softwareThe shortlist, and how it was cut
Best Customer Support software for
Compare HappyFox with
- Freshdesk
- Front
- Groove
- Kustomer
- HubSpot Service Hub
- LiveAgent
- Richpanel
- Amazon Connect
- Zoho Desk
- Hiver
- Plain
- Help Scout
- Assembled
- Balto
- BMC Helix
- Calabrio ONE
- Chatwoot
- Cresta
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Softwr does not host reviews and shows no star rating for HappyFox, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on HappyFox
HappyFox alternatives
What people switch to, and what they give up
HappyFox pricing
Every tier, and where the cost actually lands
Compare HappyFox
Put it head to head with anything we hold
HappyFox badge
Its rating, and an embed for your own site
Best Customer Support software alternatives
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Per user per month