Customer Support · pricing
Ameyo pricing
Ameyo publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 31 August 2026, Ameyo pricing is on request across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- On request
- Model
- Quote
- Tiers
- 3
- Free tier
- Not on record
Ameyo plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Ameyo Cloud Contact Centre | On request | 4 | Entry tier |
| Ameyo On-Premise | On request | 4 | Priced on request |
| Ameyo XTRM by Exotel | On request | 2 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Ameyo Cloud Contact Centre
On requestThe entry tier. It covers voice, omnichannel routing and dialler, per agent licensing, no published rate card, annual contract typical.
Ameyo On-Premise
On requestOver Ameyo Cloud Contact Centre, this tier adds:
- Installed on customer infrastructure
- Perpetual or subscription licensing
- Professional services and hardware costed separately
- Quoted on application
Ameyo XTRM by Exotel
On requestOver Ameyo On-Premise, this tier adds:
- CCaaS line with conversational AI
What the product covers
The full Ameyo feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Predictive and progressive dialling
- Omnichannel routing
- On-premise deployment
- Omnichannel helpdesk
- Quality monitoring
- Ameyo XTRM
- Compliance controls
- Supervisor analytics
People bring Ameyo in for an indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure., a collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide., a bpo serving indian and middle eastern clients needs one platform that can be deployed on-premise for one client and in the cloud for another without retraining supervisors., an organisation wants voice, whatsapp and email handled on a single agent desktop in a market where whatsapp is the dominant customer channel.. If that is not the job you are buying for, the alternatives to Ameyo are worth a look before you commit to a tier.
How that compares in Customer Support
Too few customer support tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Ameyo (this page) | On request | quote | - | |
| Observe.AI | On request | quote | - | vs Ameyo |
| Assembled | $25/month | Per user per month | - | vs Ameyo |
| Calabrio ONE | On request | quote | - | vs Ameyo |
| Verint | On request | quote | - | vs Ameyo |
| Alvaria | On request | quote | - | vs Ameyo |
| UJET | $65/month | Per user per month | - | vs Ameyo |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Ameyo badges page.
Before you pay for Ameyo
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between On request and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Ameyo against the tools that do have one before committing.
Ameyo runs on web, on-premise, private cloud, ios, android, and is published by Ameyo, part of Exotel of Gurugram, Haryana, India. The full record is on the Ameyo review, and the rest of the category is under best customer support tools.
Ameyo pricing questions
- How much does Ameyo cost?
- Ameyo publishes 3 tiers, from On request for Ameyo Cloud Contact Centre up to On request for Ameyo XTRM by Exotel. The cheapest paid tier is On request.
- Does Ameyo have a free plan?
- Not on the record we hold: Ameyo is listed as quote. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Ameyo Cloud Contact Centre and Ameyo On-Premise on Ameyo?
- Ameyo On-Premise costs On request against On request, and adds installed on customer infrastructure, perpetual or subscription licensing, professional services and hardware costed separately, quoted on application.
- What am I actually paying for with Ameyo?
- The record lists 8 features across 1 area: other. In practice it is brought in for an indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure., a collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide., a bpo serving indian and middle eastern clients needs one platform that can be deployed on-premise for one client and in the cloud for another without retraining supervisors..
- Does Ameyo charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Ameyo prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Ameyo against before paying?
- The closest customer support tools in this directory are Observe.AI, Assembled, Calabrio ONE, Verint. Each has a side-by-side comparison with Ameyo covering price, platforms and features.
