Live Chat & Chatbots · alternatives
Alternatives to Acquire
19 live chat & chatbots tools sit alongside Acquire in this directory. Below is what separates each from Acquire on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 19
- With a free tier
- 9
- Cheaper to start
- 7
- Acquire starts at
- $50/month
Why people look past Acquire
Only what the record supports. Each point below is a figure on the Acquire entry measured against the tools listed beside it.
It costs more than the category median
Acquire starts at $50/month. Across the 5 live chat & chatbots tools listed beside it that publish a price, the median entry point is $20/month.
There is no free tier
The record for Acquire carries no free tier, so evaluating it means paying first. 9 of the 19 alternatives below can be used without paying.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
Modern messaging for customer engagement
- Can be used without paying; Acquire cannot.
- Starts $50 a month cheaper, at Free.
- 4 tiers to Acquire's 3.
Open-source chatbot platform and framework
- Can be used without paying; Acquire cannot.
- Sold on a open-source model rather than subscription.
All-in-one communication platform for customer engagement
- Can be used without paying; Acquire cannot.
- Sold on a freemium model rather than subscription.
- 4 tiers to Acquire's 3.
Conversational AI platform powered by machine learning
- Can be used without paying; Acquire cannot.
Google's conversational AI platform
- Can be used without paying; Acquire cannot.
- Sold on a usage-based model rather than subscription.
IBM's enterprise AI platform for conversational experiences
- Can be used without paying; Acquire cannot.
Every Acquire alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Acquire (this page) | $50/month | Subscription | 3 | |
| Freshchat | Free | Subscription | 4 | vs Acquire |
| Botpress | Free | Open-source | - | vs Acquire |
| Jivochat | Free | Freemium | 4 | vs Acquire |
| Ada | Free | Subscription | 3 | vs Acquire |
| Google Dialogflow | Free | Usage-based | 3 | vs Acquire |
| IBM Watson Assistant | Free | Subscription | 3 | vs Acquire |
| Crisp | Free | Freemium | - | vs Acquire |
| Chatra | Free | Freemium | 3 | vs Acquire |
| HubSpot Live Chat | Free | Freemium | 3 | vs Acquire |
| Kore.ai | On request | Subscription | 3 | vs Acquire |
| Gorgias | $10/month | Usage-based | 4 | vs Acquire |
| Conversica | On request | Subscription | 3 | vs Acquire |
| LiveChat | $20/month | Subscription | 4 | vs Acquire |
| Capacity | On request | Subscription | 3 | vs Acquire |
| Haptik | On request | Subscription | 3 | vs Acquire |
| Comm100 | $29/month | Subscription | 3 | vs Acquire |
| Kayako | $30/month | Subscription | 3 | vs Acquire |
| Bold360 | On request | Subscription | 3 | vs Acquire |
| Amazon Lex | $0.00075/per text request | Usage-based | - | vs Acquire |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Acquire badges page.
Cheaper ways to solve the same problem
Free to start (9)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
- Freshchat , Free
- Botpress , Free
- Jivochat , Free
- Ada , Free
- Google Dialogflow , Free
- IBM Watson Assistant , Free
- Crisp , Free
- Chatra , Free
Cheaper than Acquire (7)
Entry price under Acquire's $50/month. The record does not say what unit that price is charged in, so confirm per-seat versus flat rate before comparing budgets.
What you would be giving up
Acquire is most often brought in for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue, call deflection from phone into digital channels. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Acquire is broadly right and the question is cost, the Acquire pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the Live Chat & Chatbots category lists everything the directory holds, and best live chat & chatbots tools ranks them.
Acquire runs on web, ios, android. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Acquire alternatives
- What are the main alternatives to Acquire?
- 19 other live chat & chatbots tools are listed in this directory, led by Freshchat, Botpress, Jivochat, Ada. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Acquire?
- 9 of the alternatives listed here can be used without paying: Freshchat, Botpress, Jivochat, Ada, Google Dialogflow.
- Is there a cheaper alternative to Acquire?
- Yes. 7 of the alternatives below start under Acquire's $50/month: Freshchat at Free, Crisp at Free, Gorgias at $10/month, LiveChat at $20/month.
- Why do people look for an alternative to Acquire?
- On the figures on record, 2 things stand out: it costs more than the category median; there is no free tier. Each is set out with the numbers behind it above.
- What would I give up by switching from Acquire?
- Acquire is most often brought in for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue, call deflection from phone into digital channels. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Acquire?
- Botpress is recorded with an open-source licence model.
- How were these Acquire alternatives chosen?
- They are the tools filed in the same category, Live Chat & Chatbots, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored slot runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Acquire against one of these directly?
- Every alternative below has a side-by-side page against Acquire covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every live chat & chatbots tool?
- No. It covers what this directory holds in the Live Chat & Chatbots category, 19 tools beside Acquire. The category page lists the rest of the catalogue as it grows.