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Cisco Webex vs Hopin

Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
Hopin logo

Hopin

Software

Virtual and hybrid events at scale

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Hopin platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors
  • They diverge on capability: Cisco Webex covers HD video, Hopin covers Virtual stages.

Where they differ

Only the attributes on which Cisco Webex and Hopin actually diverge.

Attributes where Cisco Webex and Hopin differ
AttributeCisco WebexHopin
Pricing modelfreemiumUnknown
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, iOS, Android
Founded19842019

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Slack
  • Microsoft Teams
  • Google Calendar

Only in Hopin

  • Virtual stages
  • Networking sessions
  • Expo areas
  • Breakout rooms
  • Live streaming
  • Stripe
  • HubSpot
  • Zapier

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot Hopin
  • Team Collaborationnot Hopin
  • Project Managementnot Hopin

Hopin

  • Event planningnot Cisco Webex
  • Ticket salesnot Cisco Webex
  • Attendee managementnot Cisco Webex
  • Virtual eventsnot Cisco Webex
  • Event marketingnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Hopin

  • Platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors
  • Hard registration caps with additional charges if events exceed 100 registrations
  • Post-acquisition delays with slow account activation taking up to 45 days and slow responses to onboarding questions
  • High pricing particularly problematic for organizations running occasional or simple webinars
  • No Facebook or YouTube live streaming integration and limited caption support for accessibility

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Hopin

Free

No published plan breakdown. See the Hopin review.

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose Hopin if

  • You need virtual stages.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want networking sessions.
Hopin review

Questions people ask

Is Cisco Webex or Hopin better?
Neither clearly leads. Cisco Webex starts at Free and Hopin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or Hopin?
Cisco Webex starts at Free and Hopin at Free.
Does Cisco Webex or Hopin run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Hopin runs on Web, iOS, Android.
Can I use Cisco Webex for free?
Both have a free tier, so you can try either at no cost before committing.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Hopin is typically brought in for.
What can Cisco Webex do that Hopin cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Hopin covers Virtual stages, Networking sessions, Expo areas, Breakout rooms. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Hopin: What is Hopin's pricing?

Hopin (now RingCentral Events) starts at approximately $99 per organizer per month (billed annually) for the Events Pro plan, with higher tiers at $199 and $299 per month adding onsite capabilities and advanced integrations. A free plan is available with limited features.

Source
Hopin: What features does Hopin include?

Hopin provides registration, live streaming, networking tools (1:1 video matchmaking, breakout rooms), virtual reception and expo areas, real-time analytics and reporting, and integrations with Salesforce, HubSpot, Marketo, and Pardot.

Source
Hopin: Can Hopin live stream to Facebook or YouTube?

No. Hopin does not offer native options to live stream video conferencing directly to Facebook or YouTube. This requires manual setup or third-party solutions.

Source
Hopin: Does Hopin provide automated captions during events?

Hopin does not offer built-in caption support across all features, which is a limitation for accessibility and engagement during live sessions.

Source
Hopin: Who acquired Hopin?

RingCentral acquired Hopin in late 2023. The platform is now sold as RingCentral Events with ongoing support and updates managed by RingCentral.

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