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Amazon Lex
Amazon Lex: AWS conversational AI service
Comm100
Enterprise omnichannel customer engagement
As of 30 August 2026, Comm100 starts at $29/month. Comm100 is an omnichannel customer engagement platform providing live chat, chatbots, ticketing, and messaging capabilities for enterprise businesses. Softwr lists it under Live Chat. Comm100 is made by Comm100 Network Corporation, launched in 2009, available on Web, iOS, Android.
Overview
What Comm100 does
Comm100 is an omnichannel customer engagement platform providing live chat, chatbots, ticketing, and messaging capabilities for enterprise businesses.
What people use it for
- Live chat and messaging support with agent routing
- Running chat campaigns and AI assisted support on a website
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Comm100.
- Screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier
- The Startup plan at $39 per agent per month excludes chat routing and audio video chat
- Every AI product is a separate add on quoted by sales rather than included in a plan
- Pricing is per agent, so cost scales with headcount rather than conversation volume
Cross-shopped
What people choose instead of Comm100
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Comm100vsZendesk Sunshine Conversations
Zendesk Sunshine Conversations: Omnichannel messaging and customer engagement platform
- Comm100vsBotpress
Botpress: Open-source chatbot platform and framework
- Comm100vsCrisp
Crisp: Customer messaging platform for startups and SMBs
Pricing
What Comm100 costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Team
$29 /mo
- Live chat
- Basic routing
- Reports
Business
$59 /mo
- Omnichannel
- AI chatbot
- Custom fields
Enterprise
On request
- On-premise option
- Advanced security
- Custom SLA
Capabilities
Features
Live chat
Chatbots
Ticketing
Knowledge base
Audio/video chat
Social messaging
Salesforce
Integration with Salesforce
Zendesk
Integration with Zendesk
Microsoft Dynamics
Integration with Microsoft Dynamics
SAP
Integration with SAP
Oracle
Integration with Oracle
SOC2
SOC2 security feature
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Comm100 cost?
Comm100 does not publish specific pricing. The vendor uses a flexible, usage-based pricing model where you pay only for what you use with no hidden fees. Customers must contact sales to request a customized quote based on their channel selection and usage.
SourceWhat is Comm100's pricing model?
Comm100 offers flexible, usage-based pricing. You choose the communication channels and tools that work best for your needs and pay accordingly. No public pricing tiers are available; quotes are customized per customer.
SourceBehind it
Who makes Comm100
- Company
- Comm100 Network Corporation
- Based in
- Vancouver, Canada
Keep looking
Where to go from Comm100
- Comm100 alternativesEvery product people weigh against it
- Comm100 pricingPlans, floors and what the tiers exclude
- Comm100 badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare Comm100 with
- Zendesk Sunshine Conversations
- Crisp
- Amazon Lex
- Botpress
- Yellow.ai
- Microsoft Dynamics 365 Chat
- Acquire
- Bold360
- IBM Watson Assistant
- Kore.ai
- LivePerson
- Oracle Digital Assistant
- Pure Chat
- SailPoint IdentityIQ
- Microsoft Bot Framework
- LivePerson
- Oracle Digital Assistant
- Microsoft Dynamics 365 Chat
Other Live Chat software
Omnichannel messaging and customer engagement platform
9 researched notesOmnichannel chat solution integrated with Microsoft ecosystem
10 researched notesIBM's enterprise AI platform for conversational experiences
Free plan5 researched notesMicrosoft's framework for building intelligent bots
Free plan10 researched notesOmnichannel chat solution integrated with Microsoft ecosystem
10 researched notes
Softwr does not host reviews and shows no star rating for Comm100, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Comm100
Comm100 alternatives
What people switch to, and what they give up
Comm100 pricing
Every tier, and where the cost actually lands
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