Software · pricing
Acquire pricing
Acquire publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- $50/month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
Acquire plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Starter | $50/month | 3 | Entry tier |
| Professional | $100/month | 4 | +$50/month, 4 more features |
| Enterprise | On request | 3 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Starter
$50/monthThe entry tier. It covers live chat, basic co-browse, canned responses.
Professional
$100/monthOver Starter, this tier adds:
- Everything in Starter
- Video chat
- Chatbots
- Integrations
Enterprise
On requestOver Professional, this tier adds:
- Custom features
- Dedicated support
- SLA guarantee
What the product covers
The full Acquire feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Live chat
- Co-browsing
- Video chat
- AI chatbots
- Screen sharing
- Knowledge base
Integrations
- Salesforce
- Zendesk
- HubSpot
- Slack
- Microsoft Dynamics
Security
- SOC2
- GDPR
- PCI DSS
- HIPAA
Platform
- Web support
- Ios support
- Android support
People bring Acquire in for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue, call deflection from phone into digital channels. If that is not the job you are buying for, the alternatives to Acquire are worth a look before you commit to a tier.
Before you pay for Acquire
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $50/month and On request, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare Acquire against the tools that do have one before committing.
Acquire runs on web, ios, android, and is published by Acquire Inc of San Francisco, CA. The full record is on the Acquire review.
Acquire pricing questions
- How much does Acquire cost?
- Acquire publishes 3 tiers, from $50/month for Starter up to On request for Enterprise. The cheapest paid tier is $50/month.
- Does Acquire have a free plan?
- Not on the record we hold: Acquire is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Starter and Professional on Acquire?
- Professional costs $100/month against $50/month, and adds everything in starter, video chat, chatbots, integrations.
- Is the Enterprise plan on Acquire worth it?
- That depends entirely on whether you need what it adds, which on the published record is custom features, dedicated support, sla guarantee. It costs On request against $50/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with Acquire?
- The record lists 18 features across 4 areas: core, integrations, security, platform. In practice it is brought in for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers.
- Does Acquire charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Acquire prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Acquire against before paying?
- Nothing else in this directory is filed close enough to Acquire to make a useful price comparison.