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Landbot

No-code chatbot builder for websites, WhatsApp, and lead generation

As of 29 August 2026, Landbot has a free plan and paid plans start at €32/month. No-code platform for building conversational chatbots on websites and WhatsApp for lead generation, support, and customer engagement. Softwr lists it under Live Chat. Landbot is available on Web.

Overview

What Landbot does

Landbot is a no-code chatbot builder that lets businesses create conversational flows for websites and WhatsApp without programming. It is used for lead qualification, customer support automation, and interactive forms, with a visual drag-and-drop builder, AI-assisted chat, and integrations with CRM and marketing tools. Pricing is based on monthly chat volume and included AI chats, with a free forever plan for low volume.

What people use it for

  • Lead qualification chatbots on websites
  • WhatsApp customer engagement
  • Interactive conversational forms
  • Automated first-line customer support

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Landbot.

  • Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
  • Adding WhatsApp to the Professional plan costs an additional €100/month.
  • Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
  • The free plan is capped at only 100 chats per month, limiting real-world testing.

Cross-shopped

What people choose instead of Landbot

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Landbot logo
    Landbot
    vs
    ManyChat logo
    ManyChat

    ManyChat: ManyChat offers similar no-code chatbot automation focused more on Instagram and social channels.

  • Landbot logo
    Landbot
    vs
    HelpCrunch logo
    HelpCrunch

    HelpCrunch: HelpCrunch combines chatbot automation with live chat and a shared support inbox.

Pricing

What Landbot costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

On request

  • 100 chats/month
  • 1 seat
  • Full builder access
  • WhatsApp test number

Starter

$32 /mo

  • 500 chats/month
  • 100 AI chats
  • 2 seats
  • Basic integrations

Professional

$80 /mo

  • 2,500 chats/month
  • 300 AI chats
  • 3 seats
  • No Landbot branding
  • Essential integrations

Capabilities

Features

  • Visual Flow Builder

    Drag-and-drop builder for designing conversational chatbot flows

  • WhatsApp Integration

    Deploys chatbots directly on WhatsApp Business numbers

  • AI Chats

    AI-powered responses included within monthly chat allowances

  • Human Handoff

    Transfers conversations to live agents when needed

  • Templates Library

    Pre-built templates for common chatbot use cases

  • CRM Integrations

    Connects with HubSpot, Salesforce, and other tools on higher tiers

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What happens after the free trial ends?

Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.

Source
Can I cancel a monthly plan anytime?

Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.

Source
Does Landbot support WhatsApp?

Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.

Source
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Softwr does not host reviews and shows no star rating for Landbot, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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