Acquire vs Drift

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

What people use each for

The jobs each tool is most often brought in to do.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pricing, plan by plan

Which should you pick?

Questions people ask

Is Acquire or Drift better?

Neither clearly leads. Acquire starts at $50/month and Drift at $2500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Acquire or Drift?

Acquire starts at $50/month and Drift at $2500/month.

Does Acquire or Drift run on more platforms?

Acquire runs on Web, Ios, Android. Drift runs on Web.

What is Acquire best used for?

Acquire is most often used for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue. Of those, live chat and messaging on a website or app and omnichannel support across chat, sms, email and voice are not what Drift is typically brought in for.

What can Acquire do that Drift cannot?

Acquire covers Co-browsing, Video chat, Screen sharing, Knowledge base. Drift covers Meeting scheduling, Email sequences, Visitor intelligence, Conversation routing. Both handle Live chat, AI chatbots, Salesforce, HubSpot.