Drift

Drift

VerifiedTrending

The Conversation Cloud

4.4(4,567 ratings)
1K+ users
9 views
Founded
2015
Starting Price
Free
Category
SaaS
Last Updated
9/7/2025

Screenshots

Drift screenshot 1
Drift screenshot 2

Quick Overview

Drift is a conversational marketing and sales platform that connects businesses with their customers in real-time. Through intelligent chatbots and live chat, Drift helps companies generate more qualified leads, book more meetings, and close deals faster.

4.4

Rating

1K+

Users

Free Plan

Available

3

Platforms

Complete Guide to Drift

Everything you need to know about Drift to make an informed decision

What is Drift?

Drift is a comprehensive Lead qualification solution designed for saas professionals and teams. Drift is a conversational marketing and sales platform that connects businesses with their customers in real-time. Through intelligent chatbots and live chat, Drift helps companies generate more qualified leads, book more meetings, and close deals faster.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their Lead qualification processes and enhance overall productivity.

Key Benefits of Drift

Drift delivers significant value through its comprehensive feature set and intuitive design:

  • Live chat - Enhanced live chat capabilities that drive efficiency
  • AI chatbots - Enhanced ai chatbots capabilities that drive efficiency
  • Meeting scheduling - Enhanced meeting scheduling capabilities that drive efficiency
  • Email sequences - Enhanced email sequences capabilities that drive efficiency
  • Visitor intelligence - Enhanced visitor intelligence capabilities that drive efficiency

Drift Features and Capabilities

Drift offers a robust set of features designed to meet the demanding requirements of modern saas operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Live chat
  • AI chatbots
  • Meeting scheduling
  • Email sequences
  • Visitor intelligence

Security and Compliance

Drift prioritizes data security and regulatory compliance with advanced security features:

  • SOC2
  • GDPR
  • CCPA
  • HIPAA

Integration Capabilities

Drift seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • Salesforce integration for enhanced connectivity
  • HubSpot integration for enhanced connectivity
  • Marketo integration for enhanced connectivity
  • Slack integration for enhanced connectivity
  • Google Calendar integration for enhanced connectivity
  • Zoom integration for enhanced connectivity
  • Microsoft Teams integration for enhanced connectivity
  • Segment integration for enhanced connectivity

These integrations ensure that Drift fits naturally into existing technology stacks while providing additional functionality and data synchronization.

Drift Pricing Structure

Drift offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Free Plan Available - ${software.name} provides a free tier with essential features, making it accessible for small teams and individual users to get started without initial investment.

Paid Plans - Premium features and advanced capabilities are available starting from $2500 per month, providing excellent value for growing businesses.

Available Pricing Tiers

Drift offers multiple pricing tiers to match different organizational needs:

  • Premium Plan - $2500/month
    • Live chat
    • Custom chatbots
    • Email integration
  • Advanced Plan - $null/month
    • Everything in Premium
    • AI-powered chatbots
    • Account-based marketing
  • Enterprise Plan - $null/month
    • Everything in Advanced
    • Dedicated CSM
    • Custom onboarding

Platform Compatibility and Technical Requirements

Drift is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: web, ios, android

This multi-platform support ensures that teams can access Drift functionality regardless of their preferred operating system or device type.

Multi-Language Support

Drift supports multiple languages to serve global teams effectively:

Available Languages: English, Spanish, French, German, Portuguese

Optimal Use Cases for Drift

Drift excels in various business scenarios and use cases:

  • Lead qualification - Streamlined processes and enhanced efficiency
  • Meeting booking - Streamlined processes and enhanced efficiency
  • Customer support - Streamlined processes and enhanced efficiency
  • Account-based marketing - Streamlined processes and enhanced efficiency
  • Sales acceleration - Streamlined processes and enhanced efficiency

These use cases demonstrate Drift's versatility and ability to adapt to different business requirements and operational needs.

How Drift Compares to Alternatives

While there are several Lead qualification solutions available in the market, Drift distinguishes itself through its unique combination of features and user experience.

Popular alternatives include: Intercom, Zendesk Chat, LiveChat, Qualified, Chili Piper

However, Drift offers distinct advantages in terms of affordability and accessibility, making it a compelling choice for organizations evaluating their options.

Why Drift is the Right Choice

Drift represents an excellent solution for organizations seeking reliable Lead qualification software. With an impressive 4.4/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by Drift Inc with a track record dating back to 2015, Drift combines industry expertise with modern technology to deliver exceptional results.

The platform offers flexible pricing including a free tier and comprehensive functionality suitable for medium, enterprise. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, Drift provides the tools and scalability to support your growth.

Choose Drift for its proven reliability, comprehensive feature set, and commitment to user success in the competitive Lead qualification software market.

Supported Platforms

Web
Ios
Android

Try Drift

FREE PLAN
Free to start

No credit card required

4.4(4567+ reviews)
1K+
Users

✓ No credit card required ✓ Setup in minutes ✓ Cancel anytime

Key Features

Live chat
Live chat capability
AI chatbots
AI chatbots capability
Meeting scheduling
Meeting scheduling capability
Email sequences
Email sequences capability
Visitor intelligence
Visitor intelligence capability

Why Choose Drift?

Verified
Trending
Est. 2015
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Security Score80/100

Certifications

GDPRSOC2HIPAACCPA
EncryptionAES-128

Company

Drift Inc
Location:Boston, MA
Size:201-500
Visit company website
Drift Review - SaaS Software | Softwr | Softwr