ManyChatvs
Landbot
Landbot: Landbot offers a similar no-code chatbot builder for websites and messaging apps.
ManyChat
Chatbot and automation platform for Instagram, Messenger, WhatsApp, and SMS
As of 29 August 2026, ManyChat has a free plan and paid plans start at $15/month. Marketing automation platform for building chatbots and automated conversations across Instagram, Facebook Messenger, WhatsApp, and SMS. Softwr lists it under Live Chat. ManyChat is available on Web, iOS, Android.
Overview
What ManyChat does
ManyChat is a chat marketing platform that lets businesses build automated conversation flows for Instagram, Facebook Messenger, WhatsApp, and SMS without code. It is used for lead generation, e-commerce sales, customer engagement, and automated responses to comments and DMs. The platform offers a visual flow builder, broadcast messaging, and integrations with e-commerce and CRM tools, with pricing based on contact volume.
What people use it for
- Automating Instagram DM and comment replies
- Lead generation via chat funnels
- WhatsApp order updates and broadcasts
- E-commerce cart recovery via chat
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about ManyChat.
- Pro plan pricing scales quickly with contact count, becoming expensive for large audiences.
- WhatsApp automation requires a connected WhatsApp Business API number with separate messaging costs.
- The free plan has restrictive contact and feature limits compared to paid competitors.
- Advanced flow logic can become difficult to manage for very complex automation sequences.
Cross-shopped
What people choose instead of ManyChat
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- ManyChatvsHelpCrunch
HelpCrunch: HelpCrunch provides chatbot automation combined with live chat and helpdesk tools.
Pricing
What ManyChat costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Free
On request
- Limited contacts
- Core automation features
- Basic channels
Pro
$15 /mo
- Higher contact limits
- All channels
- Broadcast messaging
- Team collaboration
Capabilities
Features
Visual Flow Builder
No-code drag-and-drop builder for automated chat conversations
Instagram Automation
Automates replies to Instagram DMs, comments, and story mentions
WhatsApp Automation
Sends automated and broadcast messages via WhatsApp Business API
SMS Marketing
Sends automated and broadcast SMS campaigns
Broadcast Campaigns
Sends scheduled or triggered mass messages to segmented contacts
E-commerce Integrations
Connects with Shopify and other platforms for cart recovery and order updates
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Manychat cost?
Manychat offers a free plan at $0/month and Pro plan starting at $15/month. Pro plan pricing scales with number of contacts. Elite tier offers custom pricing. Free plan allows automation for up to 1,000 contacts.
SourceWhat channels does Manychat support?
Free plan supports Instagram Direct Messages and Facebook Messenger. Pro and Elite plans add WhatsApp, SMS text messaging, and email. All channels allow unlimited custom automation flows once contacts are engaged.
SourceHow does Manychat AI pricing work?
Manychat AI features including Intention Recognition, AI Steps, Text Improver, and Flow Builder Assistant are available in Pro and Elite plans at no extra cost. Pro plan includes monthly Chaos AI credits for AI-powered features.
SourceCan I cancel my Manychat subscription anytime?
Yes, Manychat allows cancellation of payment plans at any time. No long-term contract is required. Standard payment methods including credit cards are accepted.
SourceKeep looking
Where to go from ManyChat
- ManyChat alternativesEvery product people weigh against it
- ManyChat pricingPlans, floors and what the tiers exclude
- ManyChat badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare ManyChat with
- Landbot
- Conferbot
- Jivochat
- Zendesk Answer Bot
- Botpress
- Tidio
- HubSpot Live Chat
- Rasa
- Capacity
- Chatra
- Conversica
- tawk.to
- Userlike
- Verloop.io
- Gorgias
- Zendesk Sunshine Conversations
- HubSpot Live Chat
- Zendesk Chat
Other Live Chat software
No-code chatbot builder for websites, WhatsApp, and lead generation
Free, then €32/mo9 researched notesNo-code AI chatbot builder for websites and messaging channels
Free, then $19/mo13 researched notesAI-powered chatbot for automated customer support
From $55/month per agent11 researched notesConversational AI platform for customer support automation
Free, then $49/mo12 researched notesOmnichannel messaging and customer engagement platform
9 researched notes
Softwr does not host reviews and shows no star rating for ManyChat, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on ManyChat
ManyChat alternatives
What people switch to, and what they give up
ManyChat pricing
Every tier, and where the cost actually lands
Compare ManyChat
Put it head to head with anything we hold
ManyChat badge
Its rating, and an embed for your own site
