Acquirevs
Amazon Lex
Amazon Lex: AWS conversational AI service
Acquire
Conversational customer engagement platform
As of 30 August 2026, Acquire starts at $50/month. Acquire is a unified customer engagement platform with live chat, co-browsing, AI chatbots, and video chat capabilities for sales and support teams. Softwr lists it under Live Chat. Acquire is made by Acquire Inc, launched in 2015, available on Web, iOS, Android.
Overview
What Acquire does
Acquire is a unified customer engagement platform with live chat, co-browsing, AI chatbots, and video chat capabilities for sales and support teams.
What people use it for
- Live chat and messaging on a website or app
- Omnichannel support across chat, SMS, email and voice
- Video and cobrowsing sessions with customers
- Routing and SLAs across a support queue
- Call deflection from phone into digital channels
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Acquire.
- No pricing published on website
- Requires demo booking or signup to view pricing
- Plan names mentioned without associated costs
Cross-shopped
What people choose instead of Acquire
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- AcquirevsZendesk Sunshine Conversations
Zendesk Sunshine Conversations: Omnichannel messaging and customer engagement platform
- AcquirevsBotpress
Botpress: Open-source chatbot platform and framework
- AcquirevsCrisp
Crisp: Customer messaging platform for startups and SMBs
Pricing
What Acquire costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Starter
$50 /mo
- Live chat
- Basic co-browse
- Canned responses
Professional
$100 /mo
- Everything in Starter
- Video chat
- Chatbots
- Integrations
Enterprise
On request
- Custom features
- Dedicated support
- SLA guarantee
Capabilities
Features
Live chat
Co-browsing
Video chat
AI chatbots
Screen sharing
Knowledge base
Salesforce
Integration with Salesforce
Zendesk
Integration with Zendesk
HubSpot
Integration with HubSpot
Slack
Integration with Slack
Microsoft Dynamics
Integration with Microsoft Dynamics
SOC2
SOC2 security feature
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
What are Acquire's pricing tiers?
Acquire does not display pricing on its public website. The platform offers Self Service and Integrated Solution plans, but costs are only available upon request through booking a demo or contacting the sales team directly.
SourceDoes Acquire offer professional services?
Yes. Acquire offers tailored professional services to create a customer service solution specifically designed for your business needs. Pricing for these services is determined during a custom sales consultation.
SourceBehind it
Who makes Acquire
- Company
- Acquire Inc
- Based in
- San Francisco, CA
Keep looking
Where to go from Acquire
- Acquire alternativesEvery product people weigh against it
- Acquire pricingPlans, floors and what the tiers exclude
- Acquire badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare Acquire with
- Crisp
- Zendesk Sunshine Conversations
- Amazon Lex
- Botpress
- Comm100
- Microsoft Dynamics 365 Chat
- Salesforce Service Cloud Chat
- Smartsupp
- IBM Watson Assistant
- Kore.ai
- Yellow.ai
- LivePerson
- Verloop.io
- Bold360
- Gorgias
- HubSpot Live Chat
- LiveChat
- Zendesk Chat
Other Live Chat software
Omnichannel messaging and customer engagement platform
9 researched notesOmnichannel chat solution integrated with Microsoft ecosystem
10 researched notesLive chat integrated with Salesforce Service Cloud
From $25/mo10 researched notesLive chat with advanced visitor tracking and co-browsing
Free, then $17/mo10 researched notesIBM's enterprise AI platform for conversational experiences
Free plan5 researched notesConversational AI platform for customer support automation
Free, then $49/mo12 researched notes
Softwr does not host reviews and shows no star rating for Acquire, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Acquire
Acquire alternatives
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Acquire pricing
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