Kore.aivs
Amazon Lex
Amazon Lex: AWS conversational AI service
Kore.ai
Enterprise conversational AI platform
As of 30 August 2026, Kore.ai's pricing is not published; the vendor quotes on request. Kore. Softwr lists it under Live Chat. Kore.ai is launched in 2014, available on Web, iOS, Android.
Overview
What Kore.ai does
Kore.ai is an enterprise-grade conversational AI platform that enables organizations to build intelligent virtual assistants and chatbots with advanced NLU and automation.
What people use it for
- Customer engagement
- Lead generation
- Customer support
- Sales automation
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Kore.ai.
- No pricing published; pricing is custom and quote-based
- Requires direct sales engagement through 'Request a Demo' or 'Get in touch' forms
Cross-shopped
What people choose instead of Kore.ai
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Kore.aivsZendesk Sunshine Conversations
Zendesk Sunshine Conversations: Omnichannel messaging and customer engagement platform
- Kore.aivsBotpress
Botpress: Open-source chatbot platform and framework
- Kore.aivsCrisp
Crisp: Customer messaging platform for startups and SMBs
Pricing
What Kore.ai costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Professional
$200 /mo
- AI chatbot
- Basic NLU
Enterprise
$500 /mo
- Advanced NLU
- Custom integrations
Custom
On request
- Unlimited features
- Dedicated support
Capabilities
Features
Conversational AI
Advanced NLU
Workflow automation
Multi-language
Salesforce
Integration with Salesforce
SAP
Integration with SAP
Oracle
Integration with Oracle
API
Integration with API
Web support
Available on Web
Mobile support
Available on Mobile
Messaging support
Available on Messaging
Voice support
Available on Voice
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Kore.ai cost?
Kore.ai does not publish standard pricing. The company positions itself as an enterprise platform serving large organizations in banking, healthcare, and retail, with costs customized based on deployment scope, usage, and enterprise requirements.
SourceHow do I get pricing for Kore.ai?
Contact Kore.ai through their 'Request a Demo', 'Talk to an Expert', or 'Submit RFP' options on the website to receive a custom quote.
SourceBehind it
Who makes Kore.ai
- Company
- Kore.ai
- Based in
- San Jose, California, USA
Keep looking
Where to go from Kore.ai
- Kore.ai alternativesEvery product people weigh against it
- Kore.ai pricingPlans, floors and what the tiers exclude
- Kore.ai badgesWhich rules it meets, and the figure behind each
- All Live Chat softwareThe full category
- Best Live Chat softwareThe shortlist, and how it was cut
Best Live Chat software for
Compare Kore.ai with
- Zendesk Answer Bot
- Botpress
- Amazon Lex
- Crisp
- Yellow.ai
- Oracle Digital Assistant
- IBM Watson Assistant
- LivePerson
- Verloop.io
- Microsoft Dynamics 365 Chat
- Rasa
- Haptik
- Jivochat
- Kayako
- Zendesk Sunshine Conversations
- LivePerson
- Microsoft Bot Framework
- Microsoft Dynamics 365 Chat
Other Live Chat software
AI-powered chatbot for automated customer support
From $55/month per agent11 researched notesIBM's enterprise AI platform for conversational experiences
Free plan5 researched notesConversational AI platform for customer support automation
Free, then $49/mo12 researched notesOmnichannel chat solution integrated with Microsoft ecosystem
10 researched notesOmnichannel messaging and customer engagement platform
9 researched notesMicrosoft's framework for building intelligent bots
Free plan10 researched notesOmnichannel chat solution integrated with Microsoft ecosystem
10 researched notes
Softwr does not host reviews and shows no star rating for Kore.ai, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Kore.ai
Kore.ai alternatives
What people switch to, and what they give up
Kore.ai pricing
Every tier, and where the cost actually lands
Compare Kore.ai
Put it head to head with anything we hold
Kore.ai badge
Its rating, and an embed for your own site
