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Software · head to head

Capsule CRM vs ZoomInfo

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
ZoomInfo logo

ZoomInfo

Software

B2B intelligence and sales acceleration platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; ZoomInfo zoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.

Where they differ

Only the attributes on which Capsule CRM and ZoomInfo actually diverge.

Attributes where Capsule CRM and ZoomInfo differ
AttributeCapsule CRMZoomInfo
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
FoundedUnknown2007

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that ZoomInfo does not also cover.

Only in ZoomInfo

  • Contact database
  • Company intelligence
  • Engagement tools
  • Intent data
  • Chrome extension
  • CRM integration
  • Salesforce
  • HubSpot

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

ZoomInfo

  • Lead generationnot Capsule CRM
  • Account-based marketingnot Capsule CRM
  • Sales accelerationnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

ZoomInfo

  • ZoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

ZoomInfo

On request
  • Enterprise pricing$undefined/month
    • Contact database
    • Intelligence
    • Engagement tools

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose ZoomInfo if

  • You need contact database.
  • You also want company intelligence.
ZoomInfo review

Questions people ask

Is Capsule CRM or ZoomInfo better?
Neither clearly leads. Capsule CRM starts at Free and ZoomInfo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or ZoomInfo?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and On request for ZoomInfo.
Does Capsule CRM or ZoomInfo run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. ZoomInfo starts at On request.
What can Capsule CRM do that ZoomInfo cannot?
ZoomInfo covers Contact database, Company intelligence, Engagement tools, Intent data.
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Related pages

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