Software · head to head
Capsule vs Capsule CRM
The short version
- Only Capsule CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
Where they differ
Only the attributes on which Capsule and Capsule CRM actually diverge.
| Attribute | Capsule | Capsule CRM |
|---|---|---|
| Starting price | $19/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web, Ios, Android | Web |
| Founded | 2008 | Unknown |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule
- Contact management
- Deal tracking
- Task management
- Email sync
- Activity timeline
- Slack
- Zapier
- Google Apps
Only in Capsule CRM
Nothing recorded that Capsule does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Capsule
- Simple contact and pipeline CRM for a small teamnot Capsule CRM
- Tracking deals and follow-up tasksnot Capsule CRM
- Linking emails and notes to contact recordsnot Capsule CRM
- Multiple sales pipelines on the paid tiersnot Capsule CRM
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule
- The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
- Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
- Per-user prices are not shown as figures on the pricing page, only as tier names
- Ultimate is quote-only
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Pricing, plan by plan
Capsule
$19/month- Starter$19/month
- Contact management
- Task tracking
- Professional$39/month
- Everything in Starter
- Pipeline management
- Reporting
- Enterprise$99/month
- Everything in Professional
- Custom fields
- API access
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Which should you pick?
Choose Capsule if
- You need contact management.
- You work on Web, Ios, Android.
- You also want deal tracking.
Questions people ask
- Is Capsule or Capsule CRM better?
- Neither clearly leads. Capsule starts at $19/month and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule or Capsule CRM?
- Capsule CRM has a free tier; the other does not. Paid plans start at $19/month for Capsule and Free for Capsule CRM.
- Does Capsule or Capsule CRM run on more platforms?
- Capsule runs on Web, Ios, Android. Capsule CRM runs on Web.
- Can I use Capsule CRM for free?
- Yes. Capsule CRM has a free tier, so you can try it without paying. Capsule starts at $19/month.
- What is Capsule best used for?
- Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Capsule CRM is typically brought in for.
- What can Capsule do that Capsule CRM cannot?
- Capsule covers Contact management, Deal tracking, Task management, Email sync.