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Software · head to head

Capsule CRM vs Streak

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Streak logo

Streak

Software

CRM superpowers for Gmail

From
Free
Rated
-

The short version

  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan

Where they differ

Only the attributes on which Capsule CRM and Streak actually diverge.

Attributes where Capsule CRM and Streak differ
AttributeCapsule CRMStreak
Pricing modelfreemiumsubscription
FoundedUnknown2011

Identical on both: starting price (Free), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that Streak does not also cover.

Only in Streak

  • Pipeline management
  • Email tracking
  • Automation
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Streak

  • Managing sales pipelines directly inside Gmailnot Capsule CRM
  • Tracking email opens and running mail merges from an inboxnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.

Questions people ask

Is Capsule CRM or Streak better?
Neither clearly leads. Capsule CRM starts at Free and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Streak?
Capsule CRM starts at Free and Streak at Free.
Does Capsule CRM or Streak run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What can Capsule CRM do that Streak cannot?
Streak covers Pipeline management, Email tracking, Automation, Document tracking.

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