CRM · head to head
Capsule CRM vs Streak
The short version
- Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Capsule CRM and Streak actually diverge.
| Attribute | Capsule CRM | Streak |
|---|---|---|
| Pricing model | freemium | subscription |
| Founded | Unknown | 2011 |
Identical on both: starting price (Free), free tier (Yes), platforms (Web), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule CRM
Nothing recorded that Streak does not also cover.
Only in Streak
- Pipeline management
- Email tracking
- Automation
- Document tracking
- Live engagement metrics
- Gmail
- Outlook
- Google Sheets
What people use each for
The jobs each tool is most often brought in to do.
Capsule CRM
- Centralizing customer data for salesnot Streak
- Tracking sales pipeline and conversionnot Streak
- Managing project delivery with kanban boardsnot Streak
- Automating task workflows for teamsnot Streak
Streak
- Managing sales pipelines directly inside Gmailnot Capsule CRM
- Tracking email opens and running mail merges from an inboxnot Capsule CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Streak
- The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Free mail merge is capped at 50 a day
- The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
- Integrations require a paid plan
Pricing, plan by plan
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Streak
Free- FreeFree
- Email tracking
- Mail merge 50 per day
- Snippets
- Pro$49/month
- Core CRM features
- Mail merge
- Shared pipelines
- Pro+$69/month
- Advanced reports
- Integrations and automations
- Archived users
- Enterprise$129/month
- Custom roles
- Data validation
- Dedicated support
Which should you pick?
Choose Streak if
- You need pipeline management.
- You want to start without paying.
- You also want email tracking.
Questions people ask
- Is Capsule CRM or Streak better?
- Neither clearly leads. Capsule CRM starts at Free and Streak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule CRM or Streak?
- Capsule CRM starts at Free and Streak at Free.
- Does Capsule CRM or Streak run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Capsule CRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Capsule CRM best used for?
- Capsule CRM is most often used for centralizing customer data for sales, tracking sales pipeline and conversion, managing project delivery with kanban boards, automating task workflows for teams. Of those, centralizing customer data for sales and tracking sales pipeline and conversion are not what Streak is typically brought in for.
- What can Capsule CRM do that Streak cannot?
- Streak covers Pipeline management, Email tracking, Automation, Document tracking.
Answered from the vendors’ own pages
Capsule CRM: How much does Capsule CRM cost?
Capsule CRM pricing is per-user, per-month with annual billing discounts up to 15%. Specific dollar amounts are not published on the pricing page; contact sales for exact pricing for Starter, Growth, and Advanced plans.
SourceStreak: Is there a free version of Streak?
Yes, Streak offers a free tier with email tracking, mail merge up to 50 per day, snippets, and other basic features forever at no cost.
SourceCapsule CRM: Does Capsule CRM offer a free tier?
Yes, Capsule CRM offers a free plan for up to 2 users with 250 contacts, 5 custom fields, 1 sales pipeline, and basic features. A 14-day free trial with no card required is also available for paid plans.
SourceStreak: What discount is available for annual billing?
Streak offers a 20% discount when you pay annually instead of monthly on all paid plans.
SourceCapsule CRM: What contact limit does each paid plan include?
Starter plan includes 30,000 contacts, Growth plan includes 60,000 contacts, Advanced plan includes 120,000 contacts, and Ultimate includes custom limits.
SourceStreak: What is the difference between Pro and Pro+ plans?
Pro+ costs $69 per month versus $49 for Pro and adds advanced reports, integrations, automations, and increases AI credits from 20 to 150 per user per month.
SourceCapsule CRM: Are there add-on costs beyond the base plan?
Yes, Capsule CRM offers a Marketing Add-on starting at $11/month that includes email campaigns, social posting, and lead capture forms.
SourceRelated pages
More on Capsule CRM
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