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Capsule CRM

The customer relationship management CRM

Overview

What Capsule CRM does

Contact and sales pipeline management CRM aimed at small and mid-size teams, with a free tier and per-user paid plans priced by contact volume.

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Capsule CRM.

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Keep looking

Where to go from Capsule CRM

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  • Revenue platform for full-funnel accuracy

Softwr does not host reviews and shows no star rating for Capsule CRM, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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