Softwr

Customer Success · head to head

Akita vs Qwilr

Akita logo

Akita

Customer Success

Customer Success Without the Complexity

From
$49/month
Rated
-
Full reviewWebsite
Qwilr logo

Qwilr

Sales Enablement

Beautiful Proposals and Quotes

From
$35/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Akita no free tier; minimum $49/month for entry; Qwilr growth plan requires a minimum of 5 users at $55/user/month and Scale requires a minimum of 10 users at $75/user/month, both billed annually only
  • They diverge on capability: Akita covers Health scores, Qwilr covers Web-based proposals.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Akita and Qwilr actually diverge.

Attributes where Akita and Qwilr differ
AttributeAkitaQwilr
Starting price$49/month$35/month
CategoryCustomer SuccessSales Enablement
Founded20182014

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • Intercom

Only in Qwilr

  • Web-based proposals
  • Interactive quotes
  • E-signatures
  • Analytics
  • Video embedding
  • Slack

Both cover

  • Salesforce
  • HubSpot
  • Stripe
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Qwilr
  • Building health scores to flag at-risk accountsnot Qwilr
  • Segmenting customers and triggering automated playbooksnot Qwilr
  • Identifying expansion revenue opportunitiesnot Qwilr
  • Task and workflow management for CSMsnot Qwilr

Qwilr

  • Sales teams sending interactive proposals with embedded payment collection who can commit to annual billingnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • No free tier; minimum $49/month for entry
  • Tracking events limited to 1M/month on paid plans (unlimited on Enterprise only)
  • Additional integrations require $29/month add-on cost

Qwilr

  • Growth plan requires a minimum of 5 users at $55/user/month and Scale requires a minimum of 10 users at $75/user/month, both billed annually only
  • Document automation beyond the free monthly allotment (10, 150 or 600 documents by tier) costs $5, $2.50 or $2.50 per additional document
  • QwilrPay charges a payment processing fee on top of the subscription, ranging from 0.25% on Starter down to 0.05% on Scale

Pricing, plan by plan

Akita

$49/month
  • Small Teams$49/month
    • 2 integrations included
    • 2 full access users
    • 4 read-only users
  • Growing Teams$99/month
    • 4 integrations included
    • 4 full access users
    • 8 read-only users
  • Enterprise Teams$499/month
    • Unlimited integrations
    • Unlimited full access users
    • Unlimited accounts/contacts

Qwilr

$35/month
  • Starter$35/month
    • 1 user included
    • $49/month with monthly billing
    • $35/month with annual billing
  • Growth$55/month
    • Minimum 5 users required
    • $55/user/month (annual billing only)
    • 150 free documents included
  • Scale$75/month
    • Minimum 10 users required
    • $75/user/month (annual billing only)
    • 600 free documents included

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.
Akita review

Choose Qwilr if

  • You need web-based proposals.
  • You also want interactive quotes.
Qwilr review

Questions people ask

Is Akita or Qwilr better?
Neither clearly leads. Akita starts at $49/month and Qwilr at $35/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Qwilr?
Akita starts at $49/month and Qwilr at $35/month.
Does Akita or Qwilr run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Qwilr is typically brought in for.
What can Akita do that Qwilr cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Qwilr covers Web-based proposals, Interactive quotes, E-signatures, Analytics. Both handle Salesforce, HubSpot, Stripe, Web support.

Answered from the vendors’ own pages

Akita: How much does Akita cost?

Akita offers three subscription tiers: Small Teams at $49/month with up to 2 integrations and 6 total users, Growing Teams at $99/month with up to 4 integrations and 12 total users, and Enterprise Teams at $499/month with unlimited integrations and users. Additional integrations cost $29 each and additional users cost $29 each per month.

Source
Qwilr: How much does Qwilr cost?

Qwilr Starter costs $35/user/month (annual) or $49/user/month (monthly). Growth plan is $55/user/month (annual only, 5-user minimum). Scale plan is $75/user/month (annual only, 10-user minimum). All prices in USD; AUD pricing available for Australia/New Zealand.

Source
Akita: What is the difference between Akita's Small Teams and Growing Teams plans?

The Growing Teams plan ($99/month) doubles the included integrations from 2 to 4 and users from 6 to 12, increases account/contact capacity from 10,000 to 100,000, and enables 1M monthly tracking events. It also includes full API access which is not mentioned for Small Teams. Small Teams costs $49/month.

Source
Qwilr: Does Qwilr offer a free trial?

Yes, Qwilr offers a 14-day free trial on the Starter plan. No credit card is required.

Source
Akita: Does Akita offer a free trial or discount?

Akita provides a 14-day free trial with no setup or cancellation fees. The platform also offers a 20% discount for annual prepayment compared to month-to-month pricing.

Source
Qwilr: What are Qwilr document costs?

Starter plan includes 10 free documents monthly, then $5 per additional document. Growth plan includes 150 free documents and $2.50 per additional. Scale plan includes 600 free documents and $2.50 per additional. Volume discounts available from $1.50-$4 per document.

Source
Akita: What tracking event limits apply on Akita plans?

Small Teams and Growing Teams plans each include 1 million tracking events per month. The Enterprise plan includes unlimited tracking events. Additional event capacity beyond plan limits is not separately purchasable.

Source
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